December 2023 by Adrian Ball
They are constantly behind by days in preparing prescriptions. Staff are abrupt and unhelpful.
December 2023 by Jackie Hodges
Really not impressed with the pharmacy. Yet again problems with collection of prescription. Got home to find medication from an old prescription that had obviously been sat there since October unbeknown to me.I was told I needed to check medication before I leave the pharmacy in future. As I wasnt aware that there was any other medication there for me, of course I wouldnt have checked. I will now have to go back out from Ardingly feeling very unwell to get my medication. This is not the first time that it has happened that I have encountered problems. I appreciate that everyone is busy, but when you are unwell the last thing that you want to do is keep going backwards and forwards.
September 2023 by Patricia O?Donnell
Once again , an excellent experience at Selbys . This time for the flu vaccine. We moved our regular prescriptions to this pharmacy a couple of years ago and don?t regret it . Lovely staff , even when they?re very busy . From personal experience I know how stressful pharmacy work can be and I thank them all at Selbys for doing a tremendous job .
May 2022 by Helen Dobson
I?ve just visited Selby?s and seen the pharmacist for a small skin issue. The pharmacist was great thorough, helpful and reassuring. This pharmacy sometimes gets some bad reviews but personally every time I visit it is excellent experience.
May 2022 by kevin neale
Have used the pharmacy on many occasions and they are always very polite and helpful, thank you.
January 2022 by Monica Kennedy-Powe
My GP who made a referral for me to see a dermatologist while waiting for the appointment my GP suggested I use a liquid/foam treatment to the affected area which I could buy over the counter at the chemist....when contacting Shelby Pharmacy asking if they had the treatment in stock the lady who answered the phone ..said no I don?t think we have it....I suggested she asked the chemist on duty which she did I understand he said no not in stock..so I asked if it could be ordered in ..again the lady on end of phone showed no interest and said no I don?t think we could.. she seem to ask a person I believe he might have been the chemist who said ....no....giving no reason why not ..I was left with a feeling that the chemist had absolutely no interest what so ever in my problem and certainly no interest what so ever to offer me help or advise in any shape or form.
December 2021 by Neil Barron
A fantastically well run pharmacy. We've been let done by others in the area in the past, also our GP surgery have been inept with ad hoc & repeat prescriptions. They have moved heaven & earth to prescribe medications often in these trying circumstances. They are now our 'preferred' dispensery & have never let us down in many years.
October 2021 by James Williams-Fuller
Amazing Pharmacy, I have been Diabetic for 18 years and they have always helped out were possible when there has been issues with my prescription. Couldn?t rate high enough.
August 2021 by Jarek Krawczyk
Very rude people especially the manager.I never seen worse pharmacy in my entire life.People who works there doesn't having a clue about their work. Absolutely disgusting.I have bad experience for both. Using this place as a pharmacy and also as a dpd drop of point. Where I was told to print the label and back to the store. So I waste my time to go back home to print the label (where on dpd website and IR code its clearly said just show IR code in the store and they will print the label) so I go back to the pharmacy with the label and there was another lady which said that I don't need to print the labels as they can do it from the store!!!! This is the most useless place on earth.I'm going to place an official complain and notify this case in a few more places so then people know to avoid this rude and unrespectfu people!!
August 2021 by Brian Neil
I just popped in to see if they had some antibiotics. They didn?t, which is fine but it was the abrupt, disinterested method of communication from the woman at the counter who was on her phone texting while speaking to me, which I objected to. I?ll use Abbott?s until she is given a back office job.
August 2021 by Bradley's
This is a super pharmacist which offers great advice, nothing is too much for them to help with. Cant recommend highly enough
May 2021 by KB Power
The lady manager is quite rude for no reason. Having a job these days should not be taken for granted
March 2021 by Jenna Jones
This is an amazing pharmacy that offers great support and advice!They not only were kind and considerate over this tough period we are currently but are very conscientious of people's health and wellbeing by monitoring flow and social distancing!I would highly recommend this pharmacy to everyone and anyone!
March 2021 by grahamsmithbsc
If you have a health condition that prevents you wearing a mask during Covid19, don't use this pharmacy. The obnoxious female manager will not allow any excuses such as breathing difficulties as a reason, despite the counter are being screened off from the rest of the premises. I have used this pharmacy for years but I will not be returning.