March 2024 by Kara Pemberton
I run a shop across the road and have to lock up and leave to collect my order for pick up. Without fail even though I arrive deliberately 20 mins minimum after pick up time, they haven?t bothered to make it and I have to leave and come back again. It?s not that difficult and whenever I go in there they are just standing around so what exactly is the difficulty? What is the point in pick up time when they can?t be bothered to make it on time.
March 2024 by S
I visited the 80 South Road in Haywards Heath on 27th Feb 24 between 17:30-18:15 and ordered a Plant patty with extra onions. I offered to pay for the extra onions. The Staff (white male) refused arrogantly the extra onions and was rude. The sandwich was also not properly portioned. Overall poor customer service.
February 2024 by Simon Lee
Stopped in to grab a quick bite , staff were uninterested and unhelpful. Ended upWalking out without ordering anything.
December 2023 by ricky lewis
So overpriced for what u get over £10 for a footlong now both subs arrived cold hardly any fillings mostly stodgy wet bread very unenjoyable never going back! subway is not what it once was very stingy now. Definitely avoid far better
November 2023 by northernsold
First time. Work a few doors down and looking forward to a hot & delicious sandwich. Got neither. Luke warm and soggy!On top of which, no finesse whatsoever applied when placing the sub into its cardboard sleeve. As a result, the soggy mess fell apart as i took it out. Disastrous! Won?t be going back.
October 2023 by Tom Johnston
Second time this year I have ordered delivery and they put the ingredients in the wrong sandwich.I ordered a 6 inch with lots of veg and mayo and a footlong with different veg and BBQ. They put the ingredients for the 6 inch in the footlong, and vice versa.So to get the ingrediants we ordered, my other half would have to have two half sandwiches on a bread she doesn?t like and I have one half sandwich on a bread which I don?t like.
August 2023 by Ross Barnfield
Subway delivery arrived stone cold, with the wrong salad choices and awful presentation as the food was all squashed and messy.Burgess Hill branch is way better.
August 2023 by Lauren Mitchell
Been in here several times and also ordered delivery too. Eating in is ok but you can wait ages to be served as they have very few staff here and the shop is small so not many places to sit to eat. On delivery it?s good service food is always hot and fresh never had any issues with subs being wrong etc but I have had cookies substituted which they just stuck a note in the bag saying hope this is ok when really you should be phoning the customer to check- for all they know I could have allergies or not like certain things. I had to get a refund as they were not the cookies I?d paid for and they didn?t ask me. Other than that great service.
August 2023 by Ross G
Subway delivery arrived stone cold, with the wrong salad choices and awful presentation as the food was all squashed and messy.Burgess Hill branch is way better.
July 2023 by Ewan Hoyle
Friendly staff and a good atmosphere. Quick service and good tasting food.Reasonable price and good value is always a bonus!Vegetarian options: Multiple Vegetarian sandwich options and you can customise to make your sub vegetarian too.Kid-friendliness: Quiet and friendly environment so is very child-friendly.
June 2023 by Zachary Sweeps
You must be really desperate to want to eat here .
April 2023 by meg
Awful store - sent a completely wrong order out, called up store and didn?t do anything. Not even apologetic. Had issues multiple times with this branch, don?t visit!
March 2023 by Horizon Music
1). Cold food through Uber Eats2). No one is answering the Subway phone3). They have ruined breakfast for me, and if someone doesn't get back to me soon I will be driving to the store to return these items myself.Completely unacceptable when all I've ever had from this branch was good service.Take some accountability and responsibility as a business, people are paying you, every item was cold and I even had a note in my bag to say "sorry no seeded bread" are you taking the mick?
February 2023 by Ramona Badescu
They are promoting plant based items when there's barely ever anything vegan available to actually order. If ordering takeaway, food arrives cold and half of the order is most of the time wrong. Worst Subway branch I've used.
February 2023 by os deity
Don't order from deliveroo or uber if you wan't a subway. They don't make it the way you request it. Food is ALWAYS cold on arrival.Honestly the worst subway in the south east.