September 2023 by Karen Bond
Gave one star as lowest could do! This store has possibly the rudest member of staff I've ever come across! She ignored us, then reluctantly opened cabinet for the 2 items we wanted to look at. She said she had to hold them and wouldn't let us look at them properly!! The looks we were given were scary! There was no politeness or smiling! Go get a job from home you obviously can't stand customers!! We left quickly without buying anything and went to the worthing branch! The staff in worthing are lovely!!
August 2023 by Vanessa Russell
The young lady that pierced my ears was thoughtful. She didn't rush me although she was busy. Thankyou
July 2023 by Adele Rey
Very expensive/over priced. Nice for a little treat.
July 2023 by Sharon Menezes
Service and staff are amazing
July 2023 by GHeather Lucas
Loads of exciting hair, jewelry and girly bits and bobs. Very nice.
June 2023 by Sunnyside
Genuinely one of the rudest staff members I?ve ever met! After standing at the till for a few minutes I politely asked the lady of i could pay for my item please, and she just abruptly replied I?m actually a bit busy right now (whilst mopping the floor?) she really said it with spite like i was a massive inconvenience for entering the store! Was literally holding back tears while she served me as she was so rude! They need to sort this out
December 2022 by Graham Bayley
Confusing offer buy 6 pay for 3.
August 2022 by Susan Watson
Shop has a good big selection but the shop assistant was very rude,unwelcoming and more interested in her phone than customers.
August 2022 by Jade Doughton
I didn?t even purchase anything as the staff were so rude. I politely said ?Im sorry excuse me? and the way I was looked at was quite frankly appalling. A big shame as I was going to purchase two things but instead walked out. The staff need to get their attitude in check.
August 2022 by Pauline Griffiths
Pleasant ear piercing experience for my daughter. 2 really lovely ladies carried out the piercing after first asking us to select earrings, explaining the procedure in detail and checking that we were happy with positioning of soon to be piercings. Good hygiene procedures were followed. Great advice for after care. Would highly recommend Claire's in Horsham for ear piercings.
December 2021 by Carmel Leahy
Shockingly bad & utterly unpleasant experience that I'll never repeat. Both staff members were rude & dismissive. I went ahead with 2nd ear piercings & now I have the most UNEVEN 2nd holes that I will be getting redone PROFESSIONALLY with people who are courteous & have both manners & expertise.
October 2021 by Andy Hoare
Very helpful staff. As a support worker, they were understanding of my group and where unflustered with the various questions some of the group asked. We left happy and bought what we had planned to. Great service.
July 2021 by Tilly Boam 11
I was served by a rather rude lady that assumed my siblings and I weren?t related. And gave very blunt answers. And made my siblings cry. I?m very upset as it was my sisters birthday. And for a child friendly place they should sort their attitude out.
July 2021 by Marg Leong
Lots and lots to choose from, some a bit over priced, but you're sure to find something.
July 2021 by Rodi Cubes
Nasty to youths in care !!!