March 2024 by Antonio C
Very kind and helpful
March 2024 by Keith Brown
I needed cat food, which guss what they sell cat food . Staff were very nice and the only reason I will be back.
February 2024 by Stephanie Attwood
Plenty of parking. Helpful staff. Always tidy.
February 2024 by Jackie Negus
Very good shop, very helpful staff. Plenty of variety and animals they keep to sell look very well cared for.
February 2024 by Travel Shots
Customer service is not convincing. Staff was not helpful and suggested buying the fish from another shop as they have so-called policies.
January 2024 by Alex White
A great local shop, bit quite as big, and therefore with as big a variety of options as I'd like, but perfect for getting started and the staff are very knowledgeable (or at least there's always a specialist around who can help with providing information). Overall a good local place to visit if you've got any pets.
December 2023 by Hazel Nye
Good service friendly staff
December 2023 by Simon Bull (sibull)
Super friendly and helpful staff
December 2023 by Paul Portnoi
Very polite and helpful staff.
December 2023 by Luha Harding
The staff's friendliness and helpfulness create a warm atmosphere. During our visit, the store manager, in particular, stood out with their patience and personalised assistance.They took the time to guide us through choosing our new furry friend and helped explain our pet's needs. A real dedication to customer satisfaction and making sure the animals get what they need. It made for an enjoyable experience. If you're seeking a pet shop that combines exceptional service with a genuine love for animals, Pets @ Home Horsham is the perfect destination.
December 2023 by Ian Holmes
I visited with my Husky (Zuri), to enquire about grooming.Shaune (deputy manager), was amazing. Professional, Knowledgable and incredibly helpful (6 stars!). Her appriciation of the product range impressive! I wish other stores had such staff. Pets at Home a great store, made special by their deputy manager! 11 out of 10. Ian. H
December 2023 by Natalie Grue
Staff are lovely. It's one of my dogs favourite places!
October 2023 by Paul Austin
Reasonable selection for animals or creatures food and other products. Costs for products could be cheaper. Staff serving at checkout are not particularly friendly which is disappointing.
October 2023 by Stacey Clegg
Great selection across various types of pets and my dog always lives to visit and get a toy!
September 2023 by Stu H
Staff can be rather rude but the store is well stocked for all your pet desires.