November 2023 by Martin Bird
So shocked to see people are complaining about the ladies in the Post Office, I actually go out of my way to go here, there always super helpful and very polite. Service is also fast and it's Royal Mail prices so that's nothing to do with Shelley's! Think there brilliant!I tend to buy the local produce from the shop element and it is more expensive but thats because quality is fantastic. I highly recommend.
August 2023 by John Allum
Everything you need. Don?t be put off if you think there is limited parking - ample round the back.
May 2023 by Raffaele Rocchi
Great local shop with a big variety of good quality products
April 2023 by Helen Golds
Great shop and post office.
March 2023 by NOFX
Mouth almighty old bat with grey hair and glasses. She needs to go a people skills course. Dreadful customer service on every level.
November 2022 by Darren L
Great shop, lovely staff.
November 2022 by Clive Barnes
Offering both the convenience of a corner shop and a post office as well as limited free parking, this place offers a lot.
October 2022 by D L
Great shop, lovely staff.
October 2022 by dasd adsasd
RUDE AND OVERPRICEDTHE WORST post office in Horsham, they are very inconsistent. Lost my packages which I posted and some packages are still missing after 2 months. This is dangerous to my business as it looks bad on me when packages don't arrive on time. Has different standard for package size EVERY time i post something. Some of the staff (not all) are EXTREMELY RUDE and offer no help with issues. Not to mention the shop itself is wildly overpriced. I HIGHLY recommend not using the post office at Shelley's as you will only be causing yourself more trouble and if possibly avoid the shop as a whole.
April 2022 by Taylor Stevens
Really good store - has a post office which is really good for sending stuff other places.
March 2022 by Margaret - Horsham
It?s always a pleasure to shops at Budgens, the staff in the shop and Post Office are always friendly and helpful.
October 2021 by baphomet ?baphometdream? dream
Right the prices in this shop are 50% higher in places than other shops.The brands this shop uses are budget brands from bookers etc but with a massively inflated price tag .This should be an aldi / lidl or change prices to a fair going rate as its just ridiculous in there I can afford it but can't justify it when all other shops in the area selling the same or better quality goods are charging less
August 2021 by Clive Gooding
For people living in Holbrook Shelly?s Budgens on the corner of North Heath Lane and Coltsfoot Drive is ideally situated.
July 2021 by Laura Stephens
I love this post office. I have a small business I run online and rely heavily on the postal service! I have lived in Surrey and Luton over the past year and had a few local post offices but I must say that the service here blows the rest out of the water. The ladies, Pauline and the Julie's as they are now known, are great! They will always go above and beyond to help me, and have helped to explain new postage rules abroad and even giving me leaflets and stickers to help!I cannot fault them anywhere, unlike other post offices in the area who are totally shocking and frustrating to deal with, these guys really are fab!Thank you ladies for making my job a lot easier, but also providing wonderful customer service, which nowadays seems rare. These ladies are always smiling and willing to help, really cannot sing their praises enough! To keep this level of service throughout the pandemic as well truly is admirable!
November 2020 by Abbie Kingdon
Not happy at all! I'm sorry but every time I go there the staff are rude and ignore customers. Im not saying bend to every will for a customer but at least say hello and talk to them. We have been loyal customers since you opened but when my mother comes home after being ignored and annoyed the loyalty stops there. we will no longer be shopping with you
