May 2023 by Richard Francis
Wonderful shop I have used for decades! I always find what I need!
February 2023 by Matthew Cole
Company run by crooks.Ordered a leaf blower online and got the notification to collect it, I was told it hadn?t arrived but if I wanted to I could buy one off the shelf and leave the order which would be refunded automatically when past the collection date. I never got a refund and when I made a complaint online I was told that apparently I did collect the order and I would have had to show my confirmation email and ID. No matter how many times I told them I never collected an order they wouldn?t believe me. I asked them to check CCTV but conveniently declined? What are you hiding? Please avoid this company, plenty of other better shops around.
February 2023 by Jamie Maple
Good deals good service from Anna
February 2023 by Andrew Gillespie
Helpful staff to deal with DHL parcel courier service and s lot of good offers on kitchen goods
October 2022 by Daniel
This store has such a variety of items essential for my recent move into new property. some items are on the pricy side. but looking past that, staff offered help but I was simply browsing. A great choice of item's and everything is well stocked. been nipping in and out every so often to get items i need for my place
November 2021 by Leslie Maule
Always very helpful and nothing is too much trouble.
September 2021 by Leo Meitling
Friendly, professional and fast team. Keep up this work ??
July 2021 by David White
All well at RD in Horsham
July 2021 by KevRos Turnblads
My wife came in to your store today and forgot her cards. The Staff at the store went above and beyond and made her day with their 'Good deed for the day'. This is a how the High Street used to be, great customer service....not like when you shop online.
July 2021 by amanda bristow
A great store as usual, staff very helpful, polite and knowledgable.Nice to have help when needed and Dyas always make it easier for me.Thank you for being the best store in Horsham
July 2021 by viv sumner
Excellent service on collecting my Items i ordered very helpful Thankyou Robert Dyas
July 2020 by Janice Carol Smith
Today I walked into Robert Dyas Horsham at 8..40 am and asked if they could help me. I was met by 2 gentleman who were extremely helpful and changed my cycle helmet and cycle light batteries for me. As I didn't know how to do it. I Would like to praise and thank them both I didn't take their names but exceptional customer service well done it's great Robert Dyas train their staff to a fantastic standard well done.
September 2019 by Davina King
I'm in here alot and always find the staff very accommodating and willing to help.
July 2019 by N O
My partner bought a bug zapper here last weekend and the bugs can fly out f it ?! .. really disappointed so now need to return it. Expensive and does not work. Such a shame.
April 2019 by Bianka Zakor
I have returned a speaker today, bought 2 years ago, so still had it's guarantee and been offered to exchange it to a different product. I found a similar one, but it was over the original price. Nathan, the customer assistant reduced it for me and the exchange was done so smoothly. I did not expect that to happen so I was rather pleased. Brilliant service, would highly recommend.
