February 2024 by Kathleen Nixon
My handicapped brother did not receive his monthly delivery of medication and though he phoned continually nobody answered. I had to make a 70mile drive to go to the pharmacy to deal with what should have been a phone call. The staff (only 2 and a stand in pharmacist) were very pleasant and polite and clearly swamped by demand, but it clearly is a far from satisfactory situation.
October 2023 by Anita Cooneylarks
Been using this place for years and yes very busy all the time, but will always try and help with all that I need, and if there can?t will always try and order it and phone when it has arrived, we as customers need to be understanding with what work the staff have to do, with what they have and the time ? keep up the good work ?
October 2023 by Jean Donnelly
Used to be good gone downhill lately. I am changing my pharmacy!
September 2023 by Jacqueline Stokoe
No one answers phone. When I got through was told they hadn't got my script from doctors, rang doctors they'd send it on the Friday. Now Tuesday after a bank holiday Monday. It's the denial about not having it that gets me. It's for blood thinners so pretty important. I'm away now and then hospital what do I do now
April 2023 by Leanne Wickham
Very disappointed is this chemist women was very very rude on the phone when I phoned up to ask about my partner prescription I asked for a emergency inulin pen and she said to me about me telling her to do her job and that she knows how to do it when I didn't say nothing about her doing her job absolutely disgusted hope my partner changed chemist in future disgusting attitude she should be fired
October 2022 by T C
Great service everytime .Thank you
June 2022 by John Tvrdy
Tried to contact all morning but busy. When there was a dialling tone, it kept going through to a modem/fax. Not great
May 2022 by Richard Booker
Great customer service.
March 2022 by Tasha Buck
Really friendly and helpful staff. I have moved slightly further away from this pharmacy but have chosen to stay with them rather than move to a new one because everything is run so smoothly
March 2022 by Julie Bluepaws
Helpful handy chemisr?
August 2021 by Sandra Phillips
Awful experience with this chemist they delivered blister packs to my Mother who has dementia and them delivered the same medication in boxes for a month which I had to return. 1 month later after changing prescription to another chemist Rowland delivered another months supply of medication which I returned to them within 6 hours but they refused to take them back.What a waste of NHS money.
August 2021 by Chrissie King
Popped into this pharmacy yesterday, wanted some advice and the man who I think was called Phil was so helpful and knowledgeable I was really pleased and relieved I had gone in there. Shop local. Thank you
January 2021 by Kim Scott
Just want to say a Massive Thankyou to Rowlands Pharmacy in Lancing for delivering my Antibiotics as I'm in complete lock down So Greatful....Thankyou
October 2018 by Lee
This drug store is fantastic.
March 2018 by westsussexmale
This drug store is fantastic.