December 2023 by joe leonard
This is my first ever Google review. I never bother doing reviews but had to vent on this occasion!!!!Firstly, dont bother just go to another branch, even if you have to drive further.I walked in, stood for a full 5 minutes and not one person acknowledged I was there! Not one person said hello, asked if i had placed an order or even looked at me for the over 5 minutes. I had preordered and i could see my pizza on the shelf. The 3 staff that i could see all had their backs to the entance and were talking away between each other, if i were their managed they'd all be on a warning now for neglecting customers.When a lad finally came to the counter it was because the phone was ringing, not because i was clearly standing there in a bright blue wooly hat! After he put the phone down, i asked him if i could pick up my pizza (all he had to do was turn around and pass it to me with no actaul steps involved) but he palmed me off to another colleague who looked even less interested and he barely said a word either, not even a 'thank you for you order'. My food was cold by the time i managed to actually collect it.I WILL NEVER BE USING THAT BRANCH AGAIN!! TERRIBLE SERVICE, TERRIBLE FOOD!!
December 2023 by Sol Cadman-dando
The branch has stopped delivering to my location yet it being on just eat and getting cancelled if I try and order
November 2023 by Mark Dearling
Good friendly staff and good
November 2023 by Barney Reed
If you value customer service and the food you actually order, go somewhere which is NOT Dominos.I ordered a mighty meaty through the app with a couple of topping changes and changed the sauce to BBQ as I can't have tomato (yep I'm one of those guys). Needles to say, I didn't get the pizza I ordered!! When I called up and explained my situation, the unhelpful halfwit on the phone couldn't come up with a solution who then had to speak to his manager. Well.......The manager was about as much use as a chocolate tea pot on a hot day!! After having to explain the situation again the manager paused for a second, had the cheek to tell me to order another pizza as he was and I quote "were too busy and can't do another one". Normally I would understand that being a weekend and all BUT when I went to collect the pizza, I saw around 3-4 people standing around watching!!!It's safe to say thus place has gone downhill rapidly! I'm not one to have a moan up about a divvy manager but to be spoken to like that, is simply unprofessional and unacceptable!All in all, if you want a nice night in with the family and fancy a takeaway..... go anywhere else other than dominos.
October 2023 by Richard H
Wouldn't deliver after 7 pm!! Couldn't explain and put the phone down.
August 2023 by harryr2308
Usually pretty good but they seemed to have stopped doing ?the cheeseburger? so annoyingly I now have to make a trip to the portslade store.
July 2023 by Terence Johnson
Good food and lovely service ?????
July 2023 by alteredstate
This is the second time I ordered from this place the first time I ordered it took over two hours to arrive so I figured that may have been a one off issue and with the benefit of doubt I would try again a year later in the vain hope they had their act together. Ordered a pizza over an hour ago and still waiting . What an utter shambles never again. Go elsewhere there's tons of places that are far quicker then these amateurs sloths.
April 2023 by moisi moisi
Placed an order just past midday and it arrived after 1 hr! And when it arrived it wasn?t the dominos that used to be! Pizza burned and no taste. Never order from them again.
April 2023 by Adibrigh
Terrible pizza and rude staff. Used to order from them quite often and will not order from them again.
March 2023 by Gambit
Absolute joke. Order pizza and 2 x Frank's hot wings. Pizza was cold with only 3 toppings on! And wings didn't have any Frank's hot sauce on them!! Phoned up and was told they will remake our order and it get it out to us straight away. After an Hour wait, phoned up again to find out where it was. And was told they have not remade the order!!!! And they had ran out of hot sauce!!! We should of been notified that there was no hot sauce when we phoned the first time before being told that they were going to remake it. However this was not done. And our meal was not re-made. So after waiting for an hour expecting food to be delivered and to ring up and be told it hasn't even been remade it being almost closing time, it's a complete joke. Will not order from them again. Should of read the other reviews and stayed clear.UPDATE:- Ordered again today 11 March 2023, as it is my daughter birthday and she really likes domino's, I was hesitant but placed the order regardless. Glad I did... order arrived within time stated. Pizzas hot, and my daughter and all her friends enjoyed the pizzas. Delivery driver was friendly and polite. And we got everything we asked for Hot and tasty. Thank-you for this service. And will order from again if this standard continues
March 2023 by Merlin Pez
40-45 minute's phoned 1-1/2 hours later to ask where the pizza was coming from told another 20 minute's minimum must be from Italy cancelled and asked for refund should have ordered from farmhouse never more than 1 hour.Terrible service.
March 2023 by Private Private
Great pizza last night, delivered quickly, even though not that local, friendly delivery driver, pizza hot.. and good price..
February 2023 by Ilya Bybyk
got on the bus in Steyning 11:35 and ordered a pizza arrived in Shoreham at 12:08 and took it without problems. You guys are
February 2023 by Vicki Berry
If you want a pizza from the shoreham branch, your best bet is to order 24 hours in advance of being hungry. So glad they now charge for delivery too, they definitely deserve it!
