February 2024 by Ceri
Busy pharmacy, but don't bother trying to call them, they never answer the phone. I've been waiting here in a queue for nealy 10 minutes now; the phone keeps ringing, but everyone is just ignoring it. Even the member of staff who had locked themselves out of the till and was waiting for someone to log them back in!
February 2024 by Anna Vadeanu
The staff working in this pharmacy are appalling. I waited 1 hour with small children for a prescription I was told would be 5 minutes. The staff all made eye contact with me throughout the hour so knew how long we'd been waiting. Not one shop assistant asked if they could help. If I hadn't approached them, who knows how long I'd have waited. We missed an appointment and the start of school because of their lack of care for their customers. They didn't even apologise when they realised what had happened.
October 2023 by Marta Juanes
Fantastic
August 2023 by Hannah LA
Multiple members of staff are unhelpful. Have twice asked if they sell products and have been told no, only to see them in there the next time Ive been in. Today I asked for advice and was met with reluctant help by the staff member, who has sold me a medicine that I have now read I cannot take due to not having a certain diagnosis. Please train your staff to be more friendly and knowledgeable.
June 2023 by Gary Kelly
I kept calling this branch this morning and gave up after three hours after they never answered the phone, this happens on most occasions when I call them, I called my GP practice and they told me that they experience the same problem with this branch. It's very poor service and unacceptable.
June 2023 by YorkeysKnob Pharmacy
Friendly and helpful staff.
February 2023 by averyl donald
Found usual/previous pharmist previously dealt with very vourteous and helpful, but not staff today - dismissive. Not impressed with a couple of the counter staff in general.
January 2023 by Russell Jones
The pharmacist Ragie is so helpful and knowledgeable and goes way above and beyond in all his customer interactions , thank you , it is very much appreciated , how wonderfulTo have such good customer service and so nice to be able to support our local high street
January 2023 by S C
Rude and unhelpful pharmacy. Do not belittle the customer!
November 2022 by Julia Womack
We found Lauren at the Goring branch to be knowledgeable & informative and we thank her for help & guidance. She is a credit to your team. Thank you Lauren.
September 2022 by Claire Iden
Really fed up that it was closed today (Saturday 20th Aug).I work full time so Saturday is the only day I can pick up my prescription meds.I'm going on holiday on Thursday so this means I won't have enough meds to take with me.I know staff sickness can't be helped but I don't quite think they understand the importance of people having to access meds.
September 2022 by Denise Palfreman
The staff are fantastic, always put themselves out for you.x
July 2022 by Krassói Száva
Nice staff
July 2022 by uvie elsie Oluku
Had everything I needed
April 2022 by Karen Margetson
I visited this store yesterday. The store was busy, as usual, but still the staff members had time for all of their customers waiting in a queue. When it came to my turn I had an emotional moment where I became upset and could not really speak. Claire, a staff member, who was serving me was so lovely and understanding. I was so grateful as she was so very kind. Well done Boots in Goring Road x
