July 2023 by Justin Wilkins
Incredibly helpful, fast and efficient service for a good price. Would recommend!
May 2023 by Marion
I was recommended to Heptinstalls in Worthing by a friend and I was so impressed. I was greeted by a staff member who was very helpful and then Kieren replaced both spring bars on my Rolex watch while I waited at a minimum cost.He was so informative and if I ever need a repair I would not hesitate to returnI could not thank him enough and I will definitely spread the word.
February 2023 by brett carey
Brilliant,fast service,had my watch battery changed at a normal price. Will continue to use this place for sure.
February 2023 by Jan Elliott
Absolutely amazing. So helpful and went the extra mile to gain the best price for our items. Highly recommend.
October 2022 by Hajira Benmoussa
Absolutely brilliant service and fantastic customer care - I have an engagement ring that lost a diamond and the shank had come away from the stone setting plus a wedding band that was too wide and too small. They fixed the engagement ring and it now looks like new and made the wedding band thinner and bigger - absolutely brilliant work and one of the cheapest quotes I received for the work. Lovely helpful staff. Thank you.
October 2022 by Amberley Perkins
I would never go anywhere else with any of my jewellery or Cartier watch! The attention to detail and customer service is next to none! Kieran truly cares that his customers are happy and never over prices anything. I would highly recommend Heptinstalls, a top class jewellers!
August 2022 by Will Hammond
I called today regarding a watch movement issue. I spoke with Kieron and I have to say his customer service and knowledge was impeccable. He couldn?t have been more helpful. A very good experience!
July 2022 by Penny Barnes
Thank you for a wonderful job you?ve done on my watch?cleaned and given a complete service. You?ve been so helpful and kept in touch to let me know how it was progressing. Thank you so much
July 2022 by Anthony Coombs-humphreys
Very poor service battery replacement had to go elsewhere
October 2021 by Aurica Boldurat
The best, quick and good customer service xx
September 2021 by Chloe Makky
My other half took my necklace and ring to the store to be repaired that had been left to me from my nan, they laser welded the chain of the necklace together which is such a fine chain and soldered the ring and polished it up absolute amazing job and am so over the moon with it as it has great sentimental value to me!! Can?t recommend them enough!
September 2021 by Derek Burke
What service! just making adjustments to a Cartier watch strap and treatedas though you had just spent thousands. Why can't other traders provide such thoughtful and caring service?
September 2020 by Carl T
I?ve had work done on several watches, and have bought from them, and they are first class. Their stock of watches is second to none, and their prices are competitive too.
January 2020 by Claire Vilday
Knowledgeable, helpful staff and a great range of watches and jewellery.
August 2019 by Lorraine Smith
Every time I shop in Heptinstalls, I find the staff incredibly warm, welcoming and highly knowledgable about their goods. They are the most honest jewellers I have ever used, which is why I frequent their store. The reviewer before me gave them just one star, not based on a customer experience, but because they were late for a job interview, so missed out on an opportunity to work for Heptinstalls. I personally feel that the existing staff are so professional, that hiring any lesser calibre of staff would do their clientele a disservice. Good for you Heptinstalls and thank you for providing such great service and exquisite items over the years!
