December 2023 by Nadine Havermans
First time in the Horsham Bedding Centre and what an experience. Never had this kind of brilliant service before from buying a new mattress. Would definitely recommend to family and friends. Thank you so much for your help.
December 2023 by Joanna Szalay
This family run company are the most awful employers , and from first hand experience, they have no morals or duty of care towards their staff membersUmm sadly that?s the sort of reply I?d expect from a company that have done wrong
October 2023 by kev stewart
Good selection of beds, good knowledge and experience, friendly staff, best bed shop around. Thank you
September 2023 by Murray Clarke
Very positive experience at Jones & Tomlinson. Very knowledgeable, helpful and honest. No pressure when browsing the shop and really friendly sales assistants. They have an extensive range to suit most budgets and I really liked the fact that there were no hidden extra charges like delivery, recycling etc. My partner and I would thoroughly recommend them.
July 2023 by Luing Andrews
Excellent service with exceptional quality beds!All good, nothing not to like. Well done.
June 2023 by Maria Porter
Bought a Hypnos Mattress , supposed to be one of the best with a Royal warrant . After 18 months mattress developed a fault , submitted a claim under the Hypnos 10 year warranty . Bed inspection carried out returning a fault with the bed base . Tried explaining if the fault was with the bed base why is the fault with the mattress not all over and affecting all sides , we had followed care guidelines in line with manufacturer turning and flipping at intervals requested . The fault with the mattress was only on one side . Feeble excuse not to honour valid claim , Jones & Tomlin was no help either only quoted extract from care guidelines . Consider purchasing mattress elsewhere , after sales service is a sham . I would not recommend Hypnos or Jones and Tomlins for a mattress purchase.
June 2023 by Jean Smith
Great knowledgeable staff. Helpful and friendly. Good selection of beds and mattresses.
February 2023 by T B
Lewis was very helpful & attentive, & addressed my query / had it resolved all within 24 hours. Highly recommend & will definitely be returning to shop here again!
January 2023 by Jan Riches
Very knowledgeable, helpful staff. Amy gave us excellent help and advice. Can't wait for new mattress to be delivered!
January 2023 by Barbara Oldham
Great advice & very professional -- can't rate them highly enough. Reasonable prices and we're very happy with our purchase.
December 2022 by Maureen Goldsmith
Hi just received my Voyage Mason Duvet set it is so Lovely and the best quality I have ever received....I would surely order again..... Many Thanks Mrs. Goldsmith
December 2022 by Valerie Hocking
My husband and I were very pleased with the service experienced when in the store. They delivered the furniture exactly on the day given and the delivery men (Steve and Jamie) were very obliging (nice chaps).
December 2022 by BJ Oldham
Great advice & very professional -- can't rate them highly enough. Reasonable prices and we're very happy with our purchase.
June 2022 by Worthing Decorating
Bed I chose was worth the price . All the sale signs are a bit misleading by the time you actually buy there is no discount. The guys that deliver & put the bed together made the service top notch.
April 2022 by karen baker
Visited the Bosham branch today to buy a mattress and pillows. We received knowledgeable and helpful advice from Tim Woods, no pressure at all to buy, left alone to try the mattresses but on hand if we had questions. We purchased exactly what we needed. Very pleased and would highly recommend.
