November 2022 by Cindy Styles
The layout of the building and the relaxed atmosphere is nice to walk into and music in background . All staff I have seen so far have been very helpful , welcoming and friendly.
September 2022 by Timothy Mills-smith
Very Very helpful staff
August 2022 by Zeon Xavier
Given four stars for customer friendliness on my experience here when applying for a mortgage in principle. Spent time getting to know the team and working out what I was able to get which was great, but had to remove a star as their offer seemed to drop despite saving more money.. So sadly had to start again elsewhere to get what I needed...Overall great team and advisors but goal posts can change very often.
December 2021 by Harrison Moores
Dealt with a lady called Karen and she was extremely helpful, all issues were sorted quickly. ??
October 2021 by Jeremy Barton
This Bank is a disgrace.Their handling of winding up an estate with money invested in Nat West is shocking. 7 months after the deceased died Nat West still direct correspondence to the deceased advising what is happening to finalise her own estate. How incompetent and insensitive can you get. Be warned.
August 2021 by Sonya Killner-Whelan
Staff very helpful.assisted to pay money in via cashpoint,
September 2019 by Jonathan Butler
Got really excellent service here. Staff member great. Sorted out some complications.
July 2019 by Richard Booker
Great customer service
June 2019 by sara scobie
Who came up with the queuing system? 30-45 minute wait for non cash and cheque related enquiries. Why are there not more staff available at busy times?
May 2019 by Amy Docherty
So slow
June 2018 by Anthony Bourner
Helpful if you are in town, but not quite as welcoming as smaller branches.
January 2018 by Mark Long
Natwest