March 2024 by Jessica Allison
I don?t typically leave poor reviews but I was refused a managers contact details by the staff.This is by far the worst pharmacy I have ever experienced. I have been using Paydens for a year and every time I have had to fill a prescription, there is some sort of issue. The staff are extremely disorganized and unprofessional. Over the counter prescriptions take over a week to fill and even then you will have to go back to the pharmacy 2-3 times.My most recent experience that has done me in. I ordered a refill of my common psoriasis prescription, I asked the pharmacy how long it would take and was told a week. A week later, I was told it would be available in the afternoon. I returned the next day and was told it would be available tomorrow. After mentioning my conversation from the day before, it took 3 staff and 20 minutes to run around and find my prescription. They then told me it wasn?t there and they would have to order it, magically it appeared. Meanwhile several other customers are waiting and the 2 that were served while I was standing there also had issues with their prescription.I expressed my frustration and calmly said this has been a poor customer experience. Instead of apologizing, I was ganged up on by 2 ladies at the counter and refused managers contact details.I will never return to this pharmacy and would not recommend to anyone, particularly if you have an important prescription and want to live.
December 2023 by Dario Habijanec
Awful. They never have anything in stock. Staff are beyond incompetent. They either can't find your prescription or in my case they lost it. They lady with the metal in her face gives dirty looks and gives off a vibe of "I couldn't care less"
August 2023 by Ricky Hw
Really helpful lovely polite staff, especially Tony this man deserves a pay rise? all members of the team a well deserved 5star
July 2023 by Ricky H
Really helpful lovely polite staff, especially Tony this man deserves a pay rise? all members of the team a well deserved 5star
December 2022 by Amo
Very helpful and lovely staff. Always very quick to help
January 2022 by Matthew Hall
Brilliant kind and helpful staff. Always got my prescription correct and are never rude.
September 2021 by Sarah Baillie
It tends to go with who you see.I know I have had good and bad service in there but I know two main staff had always been helpful and friendly .But in the end I had to get it delivered due to too many mistakes on a Friday normally !
September 2021 by Emily Fairman
New to the chemist helpful and friendly not had any problem s getting my prescriptions. Easy to get to from where I live
September 2020 by Mrs R
The staff and service is absolutely awful. I have never had a good experience here. Two particular ladies are always extremely rude and make mistakes every. single. time. I attend. Should not be having this many mistakes made when dealing with patient's medication. Appalling.
December 2019 by R Shine
The staff and service is absolutely awful. I have never had a good experience here. Two particular ladies are always extremely rude and make mistakes every. single. time. I attend. Should not be having this many mistakes made when dealing with patient's medication. Appalling.
June 2019 by Tony Hart
Very good. Let me borrow an inhaler because the doctors at Victoria road messed up my prescription.
April 2019 by Jan Wilding
Manager extremely caring and staff super friendly. Very busy little pharmacy.
July 2018 by Shell Yorkshire
Excelent And friendly
January 2018 by George Braham
Never seem to have the repeat prescriptions they are sent
January 2018 by Anthony Scarrott
Have used this pharmacy for around three years, very good staff including the Irish pharmacist. After he left the place has certainly gone down hill, last four times I have left a repeat prescription it has been wrong. The pharmacy blame the Doctors Surgery whilst the Surgery blame the Pharmacy. A lose lose situation.