December 2023 by Anthony Bourner
Varied selection of books, cards, games and other items. Newspapers are also available. There is also a Post Office counter inside.
December 2023 by J G
The woman on the checkout could definitely work on her customer service and manners, snappy, sarcastic, unhelpful, rude. Why buy from a store where you have to queue, pay to park, and made to feel like a complete inconvenience when you can buy online?!
November 2023 by Cody Lee
Great place to work and shop staff always happy to help and the managers Chelle, Sian, Shirley are outgoing people.
October 2023 by Trevor DC Gamble
Very good shop in Worthing. I mostly like it as there's a big book department with lots of older books stocks. Quite unusual for a WHS branch as they usually these days tend to have only core stock up to date. Good sales books too here. Best section I found is maps and guidebooks. Very close to main bus stop area, short walk from the pier and sea front. Good helpful staff here.
August 2023 by Ian Crockford
Nothing against WH Smith directly, but the post office side of things is terrible. This place took over when the sorting office post office closed. They have counters for 4 staff members, but usually just have one counter open. The queues and waiting time is chronic, and it's a real backward step. Not good.
July 2023 by Harry Simi
Went to post office within store. Shirley was totally excellent. Wonderful customer service. Good all round experience. She was very efficient, personable and friendly.
December 2022 by Lyudmilla Houghton
Post office staff are very efficient. Sherley, the Manager, is very easy going and easily goes extra mile.
August 2022 by Timothy Mills-smith
Very nice shop plenty of stock
June 2022 by Jon Mateer
Been into store twice for passport renewal and they said they MIGHT open it later.. Not good enough.!You either provide the services advertised (which is down to the mood of your staff on the day apparently).As holiday dates cost money to put back.. As getting a British passport is now down to whether I'm an immigration seeker, and not native English.
May 2022 by Esther Watson
We popped in, as fully grown adults, having noticed they stock Muppet Lego... and the lady that served us upstairs was basically awesome. Helped us get the little figurines and was just super helpful and fun. Our off the cuff trip in made our day. Shopping in Worthing isn't always fun and the staff member is a total representation of what retail should be.
May 2022 by Nick Fuller
The Post Office is so slow - no one serving and the queue is 30 people deep
January 2022 by Hannah Wild
A midsiz store with a good range of products. Store was well laid out with plenty of choice. Staff were very friendly and helpful.
October 2021 by Carl Gee
Pre ordered a book to get a free book with it as part of a special offer, turned up on the day of release but told 'sorry no free books left, it is only while stocks last'. Scammers!!! Next time I will just order on Amazon.
July 2021 by Ted Harris
On Saturday just gone I bought the new pilot b2p gel pen I got two of them and really like them thanks whsmith
September 2020 by Diane Hellyer
A large shop over two floors. Comprehensive stock but could do with a re-merch! We were looking for filofax stuff and, with no assistant upstairs to ask, it took ages to locate the display. Typical of many WH Smith branches, the stock is displayed on units that are too tall for comfort.
