December 2023 by Baileys cream
Went in to the cafe today at 12:30 and asked 4 times for a scrambled egg and sausage brioche take away and after 5 min the blond lass came over and asked if it was sausage I asked then went to go correct it. When it was finally done and handed to me I went to put sauce on and found it was a normal bun not a brioche that I had paid more for so I ended up throwing it away in disappointment that the blond lass could not get a simple sandwich right
December 2023 by Paul S
Oh my word, my wife went today with our son and went to the worst cafe ever....nothing gluten free, yet lots of vegan and vegetarian....And the staff are a complete waste of time.Never going again....
December 2023 by Elif Cayir
good selection but says online closes at midnight and so i went after finishing work at 9pm plus 20 min drive and got asked to leave at 9:15pm? opening/closing times need updating or open until it says on website
December 2023 by mo qasem
Great customer service today at the Batley store.Ali went above and beyond and really helpful, helped me with finding items as am new in Batley , and waited patiently till I done my shopping .well done Ali the Egyptian king
November 2023 by Mo Thompson
Great customer service today at the Batley store... checkout assistant Ellen went above and beyond and really helpful, helped with packing, and waited patiently while I found my clubcard and coupons..my husband is disabled with a brain injury and gets really irritated, she picked up on the situation straight away and made my shopping experience less stressful... Disability is not always obvious...well done will definitely be back
November 2023 by James Fraser
Ginger girl on customer service desk is beyond rude. Not wearing a name badge so she can get away with it. How can you work on the customer service desk and be instantly rude and laugh at customers? Shouldn?t be around humans let alone working with them.
November 2023 by Ziggy X
Used to shop there, not anymore. Don't want to support zionist genocide as tesco is happy to help them. Have moved to Asda.
October 2023 by Tia Lee
Female employees need to do their jobs and not run after married men.
October 2023 by Debbie Flemington
I honestly cannot praise Tescos in Batley highly enough. I had been forced into doing the weekly shop due to my husband fracturing his ribs. As it is one of my most hated pastimes, I decided to place an online same day click and collect for when I finished work at 6pm.I found out later in the day the payment card had failed due to a MasterCard issue so almost had a meltdown believing that I would have to wander round for 2 hours buying food for the family after a particularly horrible day at work.I phoned the store and Mark in customer services came to my rescue. My order was there, ready for me at the customer service desk ready to be scanned through in order for me to pay cash instead. This was all done for me within a matter of minutes.Mark then took all my groceries to my car and bagged them with me and put them into my car for me.I do believe this was exceptional customer service on behalf of Mark who completely understood the pressure I was under on Tuesday and dropped everything for me to ensure I didn't have to wait any length of time in collecting my weekly shop.I would like to thank Mark for helping me out of the predicament I found myself in with speed and efficiency. Lovely person, extremely professional and went above and beyond for me. Please pass on my comments to him. Kindest regards Debbie
October 2023 by janeydaisy
Went today with my Mum to have breakfast/lunch before we did our shopping. We arrived just after 11am. Mum wanted a breakfast, I fancied one of the 'light bites' which are mainly panini's (which I like) I went to the counter to ask if the 'light bites' were being served at this time. Yes indeed they were, they are served all day. Excellent. So I ordered the tuna, cheese and spring onion panini but the lady said they weren't serving paninis as they had no panini rolls. No problem, so I asked if I could order from the 'lunch menu'. The lady then suddenly announced that no food would be served for 30 minutes as the chef had just left the kitchen to have his lunch! Really? I half thought she was joking but she then kind of ran off into the back. Went to get Mum who'd found us a nice table to tell her lunch was off as the chef was having his ? Did our shopping, was interesting to find packs of panini rolls in the bread section ?.
September 2023 by Zarina Malik
Why not 24hour? Clothing section shut off at 10pm and Customer Service closes at 9pmVery bad service for locals
September 2023 by James Barker
Absolute shower of ****, close tills when others are queueing. Self service tills rammed, staff manning them are so slow it's unbelievable. Manager should be sacked as staff slackness is a reflection of the slackness of management.
August 2023 by Minion Maddnes Stuff
If you come at night be careful as they use the car park as a racecourse
August 2023 by Maj
I was discriminated against by an elderly checkout lady at this Tesco Store because she had nothing better to do. Cashier stopped me (NOT SECURITY) and started going through my shopping from another store. There was a receipt for all the items from the other store but she continued to take things out of the bag. We then challenged her because there is a manned security station and told her that this was not her job and if Security have an issue then they will do their job. She stopped immediately but insisted that she was allowed to do this. I asked her if she treated all customers like this or just the Asian customers. She started to panic. I have lodged a complaint with the national helpdesk and they said they will investigate it because the cashier should not have stopped me because there is a manned security station at this store. Funny thing is that they will not give me any further updates as this contravenes staff confidentiality. However, I was the victim of the staff's discriminatory behavior. I bet they do nothing and have just fobbed me off. Disgusting.
August 2023 by Allieba Umar
Love shopping here, all of the staff are always so helpful, spoke to a young man called Mobeen i think it was, amazing customer servoice!