January 2024 by Nicky Nate
I went to the doctors yesterday 28th of December. He told me my prescription would be ready to pick up Straight awayI was Told by the pharmacist, it wasn't due to be picked up until the 6th of January. Proceed to go back to the reception at the surgery and they That information that the Pharmacy wasn't correct. And that I could pick it up straight away. What a bunch of xxxxxxg xxxxsSo many 1 star reviews I'm not Surprised at all.
December 2023 by Jenny Simpson
Rude staff. Went in yesterday and heard them sighing and being unpleasant cause there was "a customer that needed serving" (me).I went in just now and one of the glass cabinets was open so I grabbed my benylin and I heard someone say "she's in the cabinet!" Like I was breaking in even though the door was obviously open. So I let them know the door was open. Then I heard one of the rude members of staff saying "the signs are big enough" whilst she was being shushed by her other colleagues. I let them know I heard.You need re-training to learn manners or don't work in a customer facing role.
December 2023 by Glen Wright
Prescription sent from doctors 8 days ago is it ready No.No contact from boots and theynever answer the phone. I?m out of tablets asking other people at work to lend me some.This is a joke and they are not worthy of my custom.
December 2023 by Miss Ahmed
Absolutely useless , never have the Pescription ready , when you turn up , they don?t know nothing , start on your pescription , little do the realise , people are dependent on there medication and need them , only one word useless
August 2023 by Richard Coe
Asked if my prescription was ready. (ordered 6 working days early). No we will do it now. OK but I will pick up in the morning. WAS I Ready NO. And had to wait 20 minutes to get it.Rubbish
April 2023 by Luke Fox
Transfered to boots from dalesway across the road. The ladies at boots are very friendly and are very professional. Night and day to the so-called other pharmacy. Very happy with the service I recieve. Thank you.
December 2022 by Andrew B
Advertas open on a Saturday but was closed!
September 2022 by Paul Wilkinson
All the staff here are lovely. But Sharron is something else, she goes above and beyond to help you out. I had no HRT and she did everything that day to make sure I got a couple of weeks supply. She was so busy but still took the time to help me. So thank you Sharron ?
July 2021 by Nick Ward
Absolutely useless, today despite the prescription sent over yesterday it still would not be ready until 6pm tonight which is far too late for me to get back from Skipton. They close at 6:30 pm and do not open Saturday at all!!! So I have now switched to the Dalesway pharmacy which is open on a Saturday 7:30am until 9pm and just accross the road from this useless branch of Boots. This is not the only time this has happened and its through my own lazyness that i havnt changed earlier...sheer incompetence at its finest.
July 2021 by Kelly Devaney
Brilliant friendly staff and stellar customer service. A fantastic community Pharmacy. Well done ?
March 2021 by Sue Easterbrook
During the Covid-19 lockdown my mum who is 90 so can't go out needed a temporary filling. I phoned a lovely lady at Boots at Canalside who had it in stock, and offered to take it up to her during her lunch break. Amazing service - thank you.
March 2021 by Steve Davies
Got there at 13.15, sign on the door says closed 13.00 to 14.00 for lunch, says nothing on the website about closing for lunch, had to wait about till they opened.
January 2021 by MLD
Convenient
January 2020 by James
Great selection of food to die for.
January 2020 by Paul Leahy
Most helpful staff
