March 2024 by Francine Manson
Lovely food ? and lovely service. The Steaks were cooked just to our liking and plenty of choice of steaks and sauces.Lovely cocktails too.?Will definitely be back.?
February 2024 by Stewart Bates
Don't waste your time with Barkers. Their disgraceful.On my third sofa now, which they assured me was going to be to the standard it's meant to be. As the first two were shocking.When third one arrived it was just as bad as first 2. Now I'm left with no options and trapped into them. Barkers have offered us a token gesture discount to keep the sofa with the damages, or change sofa for an alternative range.....with them of course. But they dont have anything else we like. These are not options.I've been extremely patient with them over the last 12 months and offered them the opportunity to make me a happy customer, but they have failed miserably.All the days off work I've had to take to allow their service team to assess the issues, at least 4 times now.I've told them I'm ordering a new sofa elsewhere and they can take theirs back when my new sofa arrives, but they said they want to collect within 2 weeks which leaves me with no sofa, or they'll charge me for usage, after these liberty takers took up to 5 months with the third sofa.This is how they are happy to treat you as a customer. After their failings.I'm now having to go through Trading Standards and the Ombudsman. Hopefully I'll get a better resolve that way.Barkers, you are despicable
February 2024 by Holly Pickering
I was served today by Christine at the Birstall Barker & Stonehouse store. Christine was very attentive and her customer service was fabulous. Christine?s product knowledge was excellent and I would recommend asking for Christine to guid you with furniture purchases. I had a wonderful experience searching for the perfect sofa which was due to Christine. Thank you again, Holly x
January 2024 by farooq aslam
Very profesional and varity furniture shop.
January 2024 by Keith Howard Burkinshaw
Went in with daughter to look at dinning tables for her house. Were very well looked after by Simon who gave her a fantastic deal on the table and chairs that she absolutely loved. If you visit B & S you must ask for Simon who really knows his business and is very personable Nd friendly.
December 2023 by Val Taylor
Great variety of furniture. Found something a bit different that was exactly what we wanted. Thanks.
November 2023 by Steven Greenwood (Steve)
Lovely selection of house suites & tables and chairs beds ect
October 2023 by Steve Morris
Average, but not cheap.
September 2023 by Gemma Cartman
Purchased a 2 and 3 seater sofa from Barker and Stonehouse in November 2022. Sales team were great at the time but the aftercare is awful, I would not recommend to anyone. Seek another provider for quality! It seems price doesn't guarantee quality or good customer service once they have received payment.The quality of the interior seat cushions are awful on both sofa's, completely worn after such a short time. We've had the sofa less than a year and they have completely lost all comfort, you can actually feel the frame when you sit on it and it's lost all bounce. They were not like this in the showroom.I called the aftercare team to discuss the quality issues as we are supposed to have warranty and the aftercare team were really unhelpful and pretty rude! They eventually sent someone out who assessed the seat cushions and agreed they had completely gone but said there was nothing they could do as it's just wear and tear. The complaints team called back to say all their sofa's eventually loose comfort especially in the first 3 months as 'they settle' and that this was not a fault they could rectify. So we are left with 2 very uncomfortable sofa's which we paid alot of money for and told to speak to the furniture ombudsman instead. They didn't want to do anything to help. It's a beautiful looking sofa and the frame is great but the cushions that create comfort -absolutely terrible!!
May 2023 by Matthew Twiss
They had a bulldog in a bowler hat. I wasn?t allowed to get it but we came away with three stools. I also wasn?t allowed the fury chair? which was quite frankly a masterpiece. The fury chair is on the wish list.
May 2023 by Benjamin Starkey
Her indoors bought some new chairs for the kitchen, she's over the moon with them.
May 2023 by Richard Vaughan
Great choice and not bad quality, too. Good knowledge from staff.
April 2023 by Russell Tate
Excellent staff.Not pushy. V helpful.Made our purchase easy and enjoyable.Will shop here again.
April 2023 by Ann Gabbitas
Fab place with lovely staff! It's nice to beable to just walk round at youre own pace without getting pressurised by staff pestering you to buy! ???
April 2023 by Russ Tate
The sales staff are friendly and don't impose themselves on you.Nice to be able to look around with no pressure.When we found the suite we wanted the salesman Russ, was very helpful and gave us plenty of options.We liked the service and the helpful attitude of the staff. We got a great price on some high end furniture thanks to Russ.
