January 2024 by Shalon Manifield
I live M&S the food is high quality
December 2023 by M Lee
Store is fine, terrible car park though
September 2023 by Elisa Winstanley
We were served by a young lad called Joseph! He was very helpful and made our coffees in reusable coffee cups! He made a good effort to present them well! Our breakfast came quite quickly and was great!
September 2023 by Mark Elliott
Visit regularlySpacious and uncluttered storeAir conditionedStaff helpful although could do with more in checkout areaSometimes you have to call for help
September 2023 by Helpful person
It has a nice home and cafe with a food hall that has everything I need! Plus the home and cafe also has what I need ?
July 2023 by Alex Holmes
Can?t fault the food ever but the service from the cafe was awful, waited 30 mins for a toastie and it never came, in the end I asked for a refund, no apology or anything, very disappointed ??
June 2023 by Henna Javed
We bought food from the store and simply wanted to sit in the cafe and were happy to purchase something from the cafe and were told we weren?t allowed to simply have our meal. The lady could clearly see we had a baby with us and simply needed 5 minutes. Awful experience.
June 2023 by Eren Icel
Cafe Review - Very nice Eggs Royale and latte. Friendly staff :)
May 2023 by Kirste Gregory
Always great quality food. Had breakfast here today in the upstairs cafe, just simple poached eggs with avacado on toast, perfectly done. Really enjoyed it.
May 2023 by dave berino
3 jacket potatoes with minimum cheese , had to buy some cheese down stairs as when asked was told portion size never accommodated me would of paid but never got chance every other time nice size potion. Date 21/05/23
March 2023 by megtronrobertprime
Horrible nasty manger lady went too get some lunch the other day got a tuna and cheese toasty never got told there was onions in the toasty as I am allergic started inchy crazy told the manger she was so rude and unhelpful trying to blame me saying I should of aksed the person who was behindthe till what was in the toasty that is not my responsibility. its yours. Your the one looking after the customer. Also the lady manger said well I cart just put eveything on the board that is in the food because we will be here all day You deserve too be fired.
March 2023 by Emilio Ontoria
The cafe was disappointing. Most of the food was not available, no signs, long queue. Not what expected from M&S.
February 2023 by YP
M&S is an excellent shopping destination for those looking for a high-end grocery experience. The store offers a wide range of premium quality products, from fresh produce to gourmet food items. The cafe upstairs is a delightful surprise, serving delicious hot and cold drinks and food, all in a cozy and inviting atmosphere. Whether you're looking to grab a quick bite or spend some time relaxing with friends, the cafe is the perfect spot. Overall, M&S is a great option for anyone looking for an upscale shopping experience with a convenient café on hand.
January 2023 by Andrew Spencer
Called here to do some food shopping. Thought we have some lunch. As we were queuing they said run out of eggs. We came to order "run out of jacket potatoes". My wife who wanted the the jacket ends up having nothing as I couldn't speak to her as she tried to reserve a table. The experience is not what i would expect at M&S and just proves it going down in Quality. Chaos and Mayhem is the words I would describe this experience.We went downstairs to shopping in the food department. There was Eggs. There was potatoes. !!!.Bring them upstairs and cook them.Might have been best at a greasy spoon cafe.
January 2023 by Martin McFadden
J27 Birstall. Diabolical (non) service. Absolutely disgusting ? profit before customers ! ?ONE ?Live? check-out ! - Massive long queue ! Mainly older-end, good regular customers who alldislike the ?robot? self check outs. - Heaven sent for shop lifters ! I felt like emptying my basketon the floor and walking out. Eventually a young woman helped me, she was complaining bitterlythat there was only her, and the (one) woman on the live check-out ?on the shop floor? She wasfrustrated and dejected with the lack of staff. The ?Manager? (if there is one) should be ashamed !Indeed the company should be boycotted. - NO respect for their elderly customers. ????
