January 2024 by Jake ?JKellemen99?
Its okay, it's the same thing with game tbh. The prices of certain games and accessories are way too overpriced for what they are, plus every time I go in theres a large line and only two people who are working whilst there are two stations that could be used to make it less busy than usual.
December 2023 by Ramonn
I cannot believe this!!! After asking them "Are you sure the nintendo console is working. " the guy said to me 3 times that is working. Only to findout when I turned it on non ove the discs where playing!!!! Sooo disappointed!!! I never bought 2nd hand in my life!!! This was the 1st time and its not working!!! Why would they lie!! Why would they say everything is tested before put out for sale!!!!???
December 2023 by Kashif Khan
They offer low prices for electronic goods please avoid
November 2023 by said Ophyani
Went in today as I was thinking of buying some AirPods Max, I asked the member of staff on the floor level a question about the headphones as I thought he was there to help customers however the member of staff then replied ?I?m busy go and wait in the queue? . I thought this was incredibly rude and not the correct way to respond, also It didn?t seem like the employee was busy at all . Other branches like the one in Leeds and York typically have staff on the floor level ready to help customers with any questions they do have about the products so I thought it would be perfectly normal to ask .I think this was one of the worst customer service experiences in any store that I?ve visited, very disappointed with Cex for training employees that way.
November 2023 by loz egan
Lots of games for different consoles. Old and new games ?. Also phones and other items
November 2023 by Joe Farrell
If you want to queue up and by the time you get to the front you die of old age. Bradford CEX is where to do it. Absolutely no sense of urgency amongst staff, who look like they don?t have an actual clue where they are anyway. The lad that served me with coloured hair couldn?t have gone any slower if he tried despite being fuelled by more than likely 80 monster energy drinks. There?s more life and soul in a cemetery than there is in that place. I?ll just go to game next time, or order online than suffer the clapped out shop that CEX Bradford is.
November 2023 by Anas Junaid
went to CeX today and traded in about 15-20 nintendo ds games but only recieved £20 and they gave me back my nintendo ds. i was going to buy a psp from the money they gave me with my nintendo ds but couldn't because they would'nt take it and everything was working with no faults, no damage but just light scratches. they said they couldn't open the back of the battery part when i've opened it myself. i've been buying gaming products from them for ages and buying from them isn't a problem but selling is always a problem with me to them. these guys need to sort themselves out.
November 2023 by andy lawton
Absoloute disgusting customer services took headset back on warranty as was faulty told me the price had dropped on headset by 15 quid so could only give me new amount and only give as store credit there warranty is worth nothing !!!!
October 2023 by jack east
Been shopping at CeX for nearly a decade but the last few times that I have been in it hasn't been good. First off when I traded in a few games a couple of weeks ago and I got a credit note (which I never usually do) and wasn't informed that it was only valid for 1 week, then when I went into the shop a few days later to spend some of it and the member of staff that served me looked like she didn't want to serve me. Secondly I went in last week and spent around 15 minutes in the queue to get one game whilst there were only 2 people serving and the rest where chatting about personal life, I didn't even get a "sorry about the wait". I'm on the verge of going elsewhere for my games.
October 2023 by diane cadamarteri
Want to say a thank you to the person that served me today. So helpful. More stores should have lovely staff like this. Was having a bad day and to return some thing was the last thing I wanted to do. But was so nice to have the help I got big thank you. Staff I'd 29645
October 2023 by Tracy Lumb
I waited that long in the queue I became aggrivated! The staff were very helpful once it was your turn, products are pretty standard for this type of placeGood selection, OK prices
September 2023 by James Sutcliffe
Do not buy from this shop, I bought a white Xbox controller for 48 quid. When I got it, it was dirty no thumb grips and when you put batteries in them the batteries would heat up to an injury level of heat and the controller would not turn on. I bring it in hoping to change it but they would not take it as the sticker had been removed and placed back on. That?s fair but the fact is I spent 48 pound on a controller and would expect it to at least work. This place is a massive scam!!
September 2023 by George Grayson
There should be a minus star option. Nice big store, and possibly a couple of polite and kind workers. However if you buy something from their store, you should check it thoroughly on the day you purchase so you are not getting ripped off. They are alright checking things that you sell to them and refusing them however that are still content in selling dodgy items. You need to check every aspect of the console/system because they will not inform you of the malfunctions of the things they are selling to you. However when you do realise you have paid for something that does not work, it will be too late to return it to them. They refurbish garbage an sell it on to the public hoping, and succeeding, in in making a profit by selling dodgy equipment that they will not take back. Avoid at all costs. The Fecking scumbags.
August 2023 by ???? dollar ????? boob
Not impressed at all with this cex..lack of understanding even basic trading rules makes it worst of cex. i dont complain any more just dont use this trash shop any more
August 2023 by Andrew Robinson
Pity they don't all sell same item same price, some are definitely cheaper than others
