November 2023 by Google user
Before 10am they'll be out of stock on most things. Not sure how that works. Funnily, they are always out of items yet you never see items being restocked or ovens being filled/Emptied like you do in other busy stores who are actively trying to replenish what has finished. Such a shame as this store has so much potential. Not good from a customer perspective or a business one! I look forward to your comments , Greggs.
November 2023 by sanaserco21
Before 10am they'll be out of stock on most things. Not sure how that works. Funnily, they are always out of items yet you never see items being restocked or ovens being filled/Emptied like you do in other busy stores who are actively trying to replenish what has finished. Such a shame as this store has so much potential. Not good from a customer perspective or a business one! I look forward to your comments , Greggs.
October 2023 by Brad Fordian
Cannot accept Reward App payments. But don?t tell you until you get to front of queue. Should have big sign in window. Total waste of time.
September 2023 by Livia S
Absolutely vile staff with bad attitudes. Cant actually do their jobs. What's hard in packing some pasties in to a bag and sending them out. Absoulte idiots. Rang to complain and the manager hung up the phone*Edit to sayy partner has been to the store to collect and they have point blank refused us the order that has been PAID for!Avoid at all costs. Absoulte joke of a place
August 2023 by Julesmacd
Absolutely awful service? staff were more interested in talking( loudly) to each other and barely giving eye contact to me. Just short of £10 for two coffees. Will not return.
July 2023 by Adrian Coe
1st bacon sandwich it was ace now i know what the fuss was about haa ? hope other managers relise crisby bacon is the best!! Follow suit if ur want regulars coming every day.?
July 2023 by Tourist56677826573
Staff were rude and unhelpful. I only ordered one drink and they got it wrong. Same on previous visit. Won?t be buying from again. Service and coffee much better at City Park branch.
July 2023 by lauren Hayward
Best greggs ever ! I go twice a week for lunch and they have the nicest, friendliest staff ever ??
July 2023 by Kashif Khan
Good modern Greggs with the same standard as other GreggsKashif Approved
June 2023 by Jordane T
Twice I have ordered from here twice, and both times they have got my order wrong. First time I got refunded second time they refunded me 70p for one missing item when they were missing 3 of the add-ons. If you advertise something in a photo, you should make the staff know how to make it.
June 2023 by Lola Lexi86
Staff very friendly in hereIt?s always clean food a good
June 2023 by Tariq Jabbar
Kind friendly staff always there to help with excellent disabled access ?
May 2023 by 849harryss
rubbish coffee shops, my local at bd7 clayton don't take caah in 2023 omg rubbish had go to greggs next door disgusting everyone takes cash, loosing alot customers I take it, or hope pmsl
April 2023 by Alan Kitchen
Served by very good staff specially Lucy best place to call in after a visit to homebargains or the dentist lol keep up with the work
March 2023 by abisoyej2023
I visit the Starbucks on Clayton Road regularly but felt today was an exceptional display of a confident, helpful, reliable, friendly and proactive staff. I arrived at 5:15pm today, my friend and I were 2nd in the queue to be served. We were served by Katie, she was all by herself and we asked questions about some of the items on the shelf, which Katie answered with reassurance that she knows what she was talking about. I wanted a croissant but there was none in the glass display but Katie went to get one for me and I had it warmed up as well. By the time we paid and went to get our drinks, there was 7 more people in the queue and 2 delivery guys were also waiting to collect orders. Katie really worked the queue and the tills so well all by herself, plus made all the drinks whilst she still made conversations with customers and no one was held up for longer than necessary, and the drinks was hot. Katie was not fazed by the length of the queue and the workload, really handled the whole situation so well that I was truly impressed. Katie is a great asset and what customer service is all about. I can only presume Katie's colleagues were busy out of sight but they soon appeared afterwards.
