January 2024 by Lucy Chapman
David Reynolds is an absolute wizard! He managed to deal with all our issues seamlessly, in no time . They are always so busy in this branch, but still have impeccable customer service.
August 2023 by Mohammed hussain Ali
Very good services also good staff always helps to everyone on time keep it up
August 2023 by Adenike Adebiyi
The customer care assistant took her time attending to my queries
July 2023 by gurpreet Kaur
The worst service and staff is also unhelpful. They are just wasting your time, not well qualified staff.
June 2023 by Sher Dill78
Visited the branch in the afternoon to get some information about my card, spoke to a clerk named Imran as we had a language barrier. However after speaking to him we were treated rudely and dismissively. He did not help with communication or attempt to reach a solution. In turn we were interrupted in trying to convey our problem in which he aggressively held his stance and solution without hearing our problem in the first place. However afterwards we saw him deal with another similar situation, to our language barrier, very differently with other customers.
May 2023 by R
Warning!!! I got a £20 fake note from the cashier! I trusted her as a bank cashier otherwise would check all 50 notes one by one and causing customers wait longer in the queue. Only realised after tried to put the cash in another bank. Did make a complain to Halifax bank manager but he refused to accept! Saying that you should check your notes by yourself before cashier putting them in an envelope in front of cashier. Been a Halifax customer for over 20 years! I never trust them anymore. They look like a gang to me working together handing fake notes to vulnerable looking people!
January 2023 by Sam _
Terrible branch. I tried to deposit some money through self service and it swallowed the money and my card whilst displaying 'out of order'. Panicking, I approached a staff member who was not dealing with any customers at the time, it took her 5 minutes to actually bother to look up from her seat. It took a further 30 minutes for her to retrieve the money and card. I cannot explain how unbothered this woman's attitude was. Higher management should visit and make a few redundancies I think. Plenty more people looking for jobs whilst this lazy bunch is faffing around.
October 2022 by Israel Enagbonma
It was good.Really warm service.
September 2022 by Brenda Bottomley
Needs more experienced staff on counters. Waited an age to be served.
August 2022 by Arish Haroon
Very very helpful staff
July 2022 by AMIR ?AMARU? IQBAL
Worst bank in the whole of uk rude staff
May 2022 by SEAN MCKINLEY
Joke of a bank what sort of bank fills there cash point with 5 pound notes lad at front withdrew 150 quid all 5 notes lass behind 80 in fivers bit bloody bad when ya want 800 quid and that was on good Friday. Also want to close a account and transfer money to another bank ya have to book a appointment when Santander can do that for ya on the same day
March 2022 by Sidra Kauser
Horrible services very rude I would never recommend any one to open account at halifaxs branch not helpful at all
December 2021 by Malaika Tahir
Went down to Halifax Bradford bank a couple of weeks ago. Met the bank manager Shannon who was extremely helpful throughout. She helped me every step of the way? can?t thank her enough. Very polite, sweet and amazing manager for Halifax. Wish all managers were like Shannon, the world would be a much better place. Halifax should be honoured to have such an amazing person running their branch.Malaika
October 2021 by Jasvinder Singh Saini
Best A class customer service. Staffs are really nice and helpful. Although it takes a bit time to wait for someone to answer the call. Maybe to many call hits at the same time.I am very satisfied and happy with the Halifax Bank service.Cheers to all the staffs ?Bless you all keep on doing wonderful service.Special thanks to Fiona customer service staff for very prompt response.
