February 2024 by Fat fighter Shaz
Overrated
January 2024 by Azhar Bashir
Good value for money good selection busy every time we go
January 2024 by MYA 1
There is a good collection but fitting room was occupied for ages by 1 person. So that others had to leave without buying anything.
January 2024 by Mohammed Amin
I came to the store at Broadway as I entered I was welcomed as a customer as I was going through the items I found the staff especially hajara very understanding of what I required. All staff had a very good approach and I would highly recommend this store to a friend. I asked the staff if they have any charitable organisation that the company is associated with!
November 2023 by Muhammad Shahid
Unnecessary expensive.
October 2023 by Ahmad Farooq
It's always a treat to see your home town's retailers in international malls.Shop is very colorful and beautiful as all Pakistani. They got recent collection of stitched clothes.They got many staff members to help you select.
October 2023 by Iffat Iqbal
I'm so disappointed with the service from this branch. I'm a busy working woman and I thought I'd buy a few Asian suits for working from home. I bought a suit which I loved and after one wear the trim of the kurta entirely ripped. I called them and they asked me to come in to the Bradford store and speak to the manager. So I drove from Leeds to Bradford and took my receipt and damaged item to speak to the manager. I made it clear I want an exchange or a repair as I like the design and want to keep it. The manager Hajrah was making excuses not to help me from th3 outset. First it was, you don't have the tag, and then I was blamed for putting it in the wash. Not sure many working women would have the time to hand wash every item of clothing. Absolutely gutted that Khaadi don't consider longevity as part of their customer service strategy.
October 2023 by anisa iqbal
Very poor service. Changing rooms are always closed, it's so annoying.
September 2023 by Farhat K
Lovely customers service girls where very helpfully when asked about outfit .While purchasing the outfit the cashier was very polite .Will be back again soon .Defo recommended it to everyone.
September 2023 by Safa R
Rude worker yesterday. Full on attitude. Didn?t make anything clear when it comes to exchanging and returning instead gave me a credit note so I have three months to purchase something when the shop has barely anything in it. So unorganised. Very unprofessional. If I knew her name it would be on here.
August 2023 by Rose A
I went in yesterday with a friend. A lady who worked there kicked me out for having a drink. A drink that couldn't even spill. She was rude about it too, giving an attitude like I was supposed to know that they don't allow drinks. No of course I'm not gonna know that, I'm not from Bradford, was just visiting. If I knew what her name was, I would put it on here too, a name and shame, you know? But whatever, I left. I went through my phone and was using my camera to check my makeup and THE SAME WOMAN decides to come out and say to not take pictures of the people in her shop. Like bruh, I'm not some stupid child. If I was going to take a picture of your shop, first off, I would be taking a picture only of the shop sign so I remember to not come here again, and second, any people will be blurred out if they get caught in my picture.Whoever that woman was, you lost a potential customer forever and I hope you get heavy karma for it because I was not the only one taking pictures, nor have I ever heard anyone kick out ppl with drinks in any other shop before.
August 2023 by chona gayeta
It's my first time to shop at Khadi Bradford branch and I had a very bad experienced. The shop assistant who served me at the till was incompetent, simple mathematics they can't understand. I have 2 transactions, first an amount of £29 and secondly an amount of £39. I wanted to swap one item from my first transactions an amount of £10 to the 2nd transactions. The total on my 2nd transactions should be only £29 due to swapped items but instead she charged me an amount of £49. They refunded me £10 which should be £20. They only refunded me for the overcharged £10 on the 2nd transactions (£49?but how about the swapped item? They didn't do it. Simple mathematics they can't understand. I struggled to explain but still they can't get it. What a horrible experienced! I thought I will come back to shop more but because of the experienced, no NEVER.!!!!!
July 2023 by Siama Ahmed
Went in today the people waiting ages in the queue with one till open you can't do that when it comes to customer service. 3 star for my purchase good quality I always walk past as its so busy in there. The lady who served me was lovely so it's a 3 star
July 2023 by R M
Does anyone even look at these reviews. Seems like khaadi doesn't care and EVERONE has the same issue.4.5 star for clothes.-5 for customer service- 2- 3 asian girls who all look the same. They roam around the store with a face on as if they are distributing the clothes for free. No greet or a smile when you reach the till. I understand its a pakistani brand but why do you treat your customers as if they are villagers? You need to retrain your staff in customer service.Sighing loudly infront of the customer because they've asked you to check stock for something is considered rude across the globe not just in England.
July 2023 by shezina shabir
I love coming to khaadi in Bradford! Staff are absolutely amazing and helpful. Thank you to the staff who helped me choose my outfit it was really sweet of her. All of them were so warm and welcoming soon as I came inside the store and asked if I needed any help with anything. Girl called ayesha she always lets us know when there?s new stock arriving and when the sales are on. Thank you girls ??
