September 2023 by Hazel P
Had a wonderful experience getting advice from the pharmacy yesterday. The place was packed and the staff were clearly run off their feet, but they we kind, courteous and couldn?t do enough to help and ensured I understood everything I needed to know.I felt I had to leave a review of my experience having seen quite a few rude people speak to staff. We are lucky to have them and the NHS.Keep up the great work.
September 2023 by Mandy O
Lovely pharmacy, the staff are always kind and attentive despite receiving torrents of abuse from impatient customers, can see they are run off their feet and extremely understaffed but they always manage service with a smile and always very helpful, yes sometimes getting through on the phone is a little difficult but that?s because they are so busy serving the patients face to face, keep up the good work guys and don?t let rude ones get you down!
April 2023 by G-STAR RAW
No problems, nice staff.
March 2023 by Tami Jade
Rang for advice for one of my children. The lady that answered the phone was very very rude as I had been passed from call to call when the lady answered I asked if it was moorside pharmacy to which she stated ?well yeah that?s what I?ve just said and that?s the number you just rang can you get any stupider?. Luckily all my calls record and I will be taking matters further.
October 2022 by paul newbs
Recently joined the surgery and they have been fantastic. Staff have been wonderful. Kelly is a credit to the surgery, gave me wonderful advice and help, thank you.Past 2 practices I have been to were not good. Moorside have been brilliant. Thank you all
September 2022 by Marta Gebru
Rude and disrespectful staff
June 2022 by Nicola Brookes
Always has my Dosset boxes ready,Anne is great and always on top of things and cannot do more to help you ,easy access for wheelchair users,they've always answered phone when I have rung ,keep up the good work guys ?
April 2022 by mandy baines
Have refused to deliver my child?s medicine even though my household gets medication delivered from the same pharmacy?! I?m not sure how much more effort it would take to add one more item in a delivery? I?m a single mother of 2 children under 4 who works full time and my shifts are mon - fri it is impossible to pick up my child?s medication! Has gone very much down hill as I have used this pharmacy for over 25 years just very sad state of affairs wish it was how it was 5 years ago :(
February 2022 by Hannah L
Absolutely ridiculous service staff havent a clue how to run a pharmacy serving one pateient at a time with a 10 minute wait per pateient I qued for 30 minutes then got told they didnt have my medcine and to come back tomorrow rude staff not there to help clearly only there to get paid no care for the patient I'd rate this place a 0 and they cant use covid as a excuse as this place was going down hill 3 years ago avoid
February 2022 by carol jarvis
Rated bad as no one ever answers the phone! You have to trail there to get any service, which is not good patient care when you are ill and need to check if medicion is ready to collect before you set off.
December 2021 by Harriet Laura
Very difficult to get through on the phone. As a none driver I like to ring first to make sure they have my prescription so I don't make a long and wasted journey, very frustrating to have the phone ring out when they are meant to be open.
December 2021 by Gary Suttle-Burton
Hours state sat opening this is not correct
November 2021 by David Benning
This has to be the slowest pharmacy I have ever visited, must have been in there for 10 minutes and didn't even get acknowledged by the staff. There was only 1 other customer. Ended up walking out to go somewhere else. Go to Gibson's instead!
June 2021 by Debbie Dearnley
Fantastic staff in person but getting through on the phone is next to impossible. I?ve tried all afternoon and it either rings out or it?s engaged. I appreciate staff are busy but surely someone must be available to answer it once?
June 2021 by Dr. Sumbal
Staff is very good and active.
