December 2022 by Margaret Duckett
Convenient as I?m a pensioner
October 2022 by Dave McVay
The staff are very helpful and polite I use to use bank in Wibsey but it closed so now I go to green gates were some of the staff have moved to which is good always help me and never had a problem with them.
June 2022 by Pete Boote
Normally okay and the staff are very helpful but today the management had failed to get staff in to cover holidays and after 20 mins waiting was told by the one member of staff serving the queue that the customer she was dealing with would take 30 mins to serve.
February 2022 by C B
Walked 2 miles to visit the branch on Monday - only to find it closes at 2:30 in the afternoon at the moment. The notice says Nat West wish to keep the public safe from Covid - but Nat West are thinking of no one but themselves. Can you name any other store that closes early due to Covid? What a lame excuse. To add insult to injury, the opening times on Google dont show the new, part time hours. If changing bank accounts were so simple, I would definitely leave NW.
February 2022 by James Howell
Showed as open on google, but closed when i got there
September 2021 by L K
I was expecting a telephone call regards to my account at 10.30. I had multiple messages prior to remind me of this, yet the person never called. Couldn't get through to the actual branch and spent a long time navigating the voice activated telephone system to eventually cancel the appointment myself.The gentleman I spoke to was incredibly polite, however a response from the branch would have been kinder and more appreciated.
July 2021 by Lo Kaye
I was expecting a telephone call regards to my account at 10.30. I had multiple messages prior to remind me of this, yet the person never called. Couldn't get through to the actual branch and spent a long time navigating the voice activated telephone system to eventually cancel the appointment myself.The gentleman I spoke to was incredibly polite, however a response from the branch would have been kinder and more appreciated.
July 2021 by Abdul Quddus
Good to have a local, friendly staff. I just hope they don't end up shutting down.
August 2019 by Ellis Swailes
Lovely staff but far too busy, which isn't the staffs fault, stop shutting down banks!!!!! We need to go in but can't because my partner finishes at 4p.m. and that's when they close, this is not helpful
September 2018 by Aley Javed
Come here if u have plenty of time to waste. Waiting for 30 minutes now for £100 change.. very busy short of staff.
August 2018 by Chris Booth
Never enough staff on a t busy times!!!!!!
June 2018 by JAVED Aley
Come here if u have plenty of time to waste. Waiting for 30 minutes now for £100 change.. very busy short of staff.
April 2018 by Jonathan Foss
Very friendly and helpful staff but always seems to be long queues.
September 2017 by Gary Fielding
Top branch friendly staff
September 2017 by Dale Prescott
Far too busy since they shut down surrounding branches
