August 2021 by small habits, BIG CHANGES
Just wanted to say i had an issue regarding identity theft and i spoke to osman from your fraud team who completely put me at ease. He so polite and professional, he went out of his way. Fantastic service and osman is a credit to your company.
February 2021 by Farukh Shahzad
Good place for cloth shopping friendly and helpful service
October 2020 by Jodie
I've been shopping here for years....\\nCan I just say the other day I went to get my babies some clothes and the young girl that served me ... I forgot her name .. muslim girl she said that her family were foster carers...\\nShe is an assest to your store she is so so so friendly and approachable and chatty with a smile on her face ... she really stood out to me you don't get many people like her ... your other workers can learn a thing or two from her...
October 2020 by Sharon Little
Very disappointed with customer service worker complete ignored me when I wanted some assistance.
October 2020 by Mohammad Aidh
I came to the store a few days ago and purchased some shoes but as i entered the store i was greeted in the mens department by a person named azaaz he shaked hands with me and my son which is very professional.\\n\\nI think this young lad will go a long way in customer service.\\nMoh from bradford
October 2020 by tom steer
Not very good service paid for an item came back to collect and now the items unavailable not very good
August 2018 by Irfan Kocheri
Great quality, very friendly staff.
July 2018 by Christine Smith
Love shopping at Next. I know the quality is good. As a catalogue customer, I have a card to put on the spot purchases on my catalogue account, which is helpful when you're in a hurry x
July 2018 by Scott Duncan
Got my suit from here. Like it
May 2018 by Chaudhry Mohiuddin
It's reasonably cool and not too much but selective verity
January 2018 by Pink Cat
I came in this week with directory returns. The assistant at the counter to the right side of the store served me. She then asked for some sort of form with details of my return. I told her Iâ??ve never had to do this. She started giving me bullcrap about items going missing and getting wiped off the system and therefor needs to check my order form. I have been in this store several times and a loyal customer for over 9 years who spends thousands online with Next and nobody with the new system ever asks for ID or order slips. The previous system yes they did as I worked in Next for years too. The new system now doesnâ??t ask for forms to cross returned items out. I looked at her knowing she was lying to a customer to act like she knows it all but I go to huddersfield, birstall, dewsbury and bradfrod store and nobody ever asked me for order-slips or ID when returning items as itâ??s all on the system and automatically comes up, at the end the customer needs to confirm verbally the name and thatâ??s how itâ??s been! What s liar she was!! Absolutely shocked and appalled at disgusting lying assistant. Be careful with the staff at this store. They will make alsorts up for some reason . Have complained to head office about her behaviour and training
