December 2023 by Robert Skilton
Efficient and helpful :-)
December 2023 by Louisa K
Ali was very helpful and friendly!
December 2023 by Nazia Habib
Two weeks ago I was in Broadway shopping, I thought to visit O2 shop in Broadway. As I started browsing around a very attractive device caught my eye, I started looking at it very closely and thought this is what I want, it was a galaxy Z fold5 Samsung. I fell in love with it and was eager to buy it. I went back a week later with the full intention to purchase it on contract. I was served by a male at first and then was referred to a female, Sirah. Both were very polite,kind and helpful. Sirah gave me an excellent customer service. Sirah liased with me and my time in a very effective manner. The help and knowledge delivered by Sirah was immaculate. I did not feel even once that I was rushed through the service. All my questions were answered very thoroughly. As I was running out of time on sorting out the device i requested if I could come back the next day , that seemed to be OK with Sirah. We continued with setting my phone up. Thank you for all the time given to me. Very grateful for excellent customer service.
December 2023 by IMI BFD
tryed to call the store multiple times but no one answered. i let the phone ring for ages and ages and they put the phone down a few times. this is totally unacceptable.
December 2023 by Slawomir Zawislak
Shop is ok, but am not recommending o2 at all... Am in o2 17 years but now thinking about leaving this network, they don't suport long time users, everything is too expensive in there store... I don't like it.
December 2023 by ARMAAN SINGH
There is a o2 staff his name is umer he is very unhelpful he just give you excuses everytime like he dnt like to work , he is sitting there to give people excuses nothing else
December 2023 by Elaine Mitchell
Very helpful and polite he went above and beyond to help me
December 2023 by Md. Badrul Alam
Very good customer service.
October 2023 by Santa
Helpful staff especially Sirah who managed to solve my sim issue today.Thank you.
September 2023 by Momo Horvath
Yes a can't come and collect
August 2023 by S S
1st visit 18/08/2023 at 12:45pm. Thank you to all at the Bradford Broadway 02 store, especially Jonathan, who dealt with my order/assisting with my Samsung SmartWatch and E Sim - a lady also assisted through the process but I didn't catch her name unfortunately. They're both an asset to the business and should be recognised for their hard work and going the extra mile. I'll be sure to make use of future offers from 02 now that Virgin Mobile has migrated over to 02. Thank you for the warm welcome. Remember, 1st impressions always count ha!
April 2023 by ayo-paul Scarli
Easy to access.Accessible to all.Comfortable ambiance.Customer service is top-notch
November 2022 by Yusuf Muritala
I had an excellent experience with the staff of 02 few days back and would recommend u all to have a try , nice and friendly responses
October 2022 by Monique Channer
The manager was rude and unhelpful no sense of remorse made me feel uncomfortable but they lady was ok.
August 2022 by Nisar Bismullah
Verry goof staff . Ecellent
