January 2024 by sucha singh sidhu
Great place to have your eyes tested. Tests were carried out without rush and explanations were forthcoming for the questions i had. Altogether a great experience.
December 2023 by Nasar Fiaz
Great staff and excellent service, plenty of availability and ample on road and street parking.
November 2023 by noreen nabeel
Initial bit went wellWhen it came to giving glasses it was awfulBeen given wrong used glasses of someone else and they never enquired what they have done
October 2023 by Naz Younas
My lens replacement procedure was carried out on 11 October 2022, followed by lasik on 21 July 2023. Both procedures have provided me with almost 20/20 vision, both distant and close-up. For someone who has had poor vision for most of her life, this surgery has literally been life changing. I would like to say a huge thank you to the Manchester team, as well as the team at Leeds for making me feel at ease during both the procedures. Eye surgery is daunting at the best of times, but the results are phenomenal. My journey with eye correction would never have started had it not been for the professionalism and care shown by the team at Bradford. I will forever be grateful to faiza for the initial consult and support to actually go ahead with the procedure. My real hero, though, is nusrat for the after care she provided. I had regular appointments for a year until the point of discharge a few weeks ago, and nusrat always delivered the best possible care and was always incredibly attentive. The team at Bradford always addresses you with a smile and a calm, pleasant welcome, which puts you at ease the moment you walk through the door. A huge thank you to farah for her friendly nature and also anissa for managing the practice so well and bringing a successful team together. Would I recommend optical express to others? Yes, without any hesitation. Everything is virtually HD from the moment I wake up to the point of falling asleep. I would advise anyone with poor vision not to allow their fears to take control of the situation. Both lens replacement and lasik are virtually pain free and the recovery from both procedures is very quick. I only wish I had taken the leap sooner.
October 2023 by Simon Grant
I had a consultation with this branch of Optical Express yesterday, and booked LASIK.I have done some research on the surgery, and some of the potential risks have put me off.Because I booked the surgery yesterday, I?ve been told that I will get a full refund.However, I?ve been told that the refund can take up to 28 WORKING DAYS to be processed at their end. That?s five and a half weeks, to process a refund!That seems very excessive. When I have raised this with Optical Express, I?m told that:1) It might be sooner (OK, but what conditions could possibly exist whereby a refund could ever take five and a half weeks to process?)2) It?s our policy (I know it?s their policy. My annoyance is with their policy).I think that they just want to keep my £5k for as long as possible.
August 2023 by Maryam Begum
I recently had my eye sight tested with Nusrat at the Bradford OpticalExpress branch. She provided fantastic service and Nusrat took her time assessing me and she explained everything in detail about my eye test. She was amazing and I have had glasses from a younger age but no option has gone through and explained why I can?t have laser treatment or another alternative so I don?t have to wear glasses, she was kind and considerate and gave me valuable advice.
July 2023 by Shakila Iqbal
The hardest decision to go for laser but one of the best. I was supported by Sobia and her team throughout the whole journey. This made the experience so much easier and the service was unbelievable. I wish I had done it sooner
July 2023 by akleema butt
I had a wonderful experience. The treatment was quick. Quite Affordable and the aftercare is good too. Will recommend to others
May 2023 by Kay
Had my laser eye surgery using Optical express and it was on the best decisions I made. Every step of the way the team were very honest and it wasn?t about making money they were genuinely making sure it?s the right decision for me. My health, my decision was their main priority. Right up till the day of surgery every check was completed with the utmost care. And the aftercare has been brilliant since. Highly recommend
May 2023 by Nick Mcdonald
Excellent service start to finish including follow up appointments. Thank you Sobia Fazal and your team in Bradford. My lens replacement was very quick and easy and the difference in my eyesight is phenomenal. Life is now HD.
May 2023 by Maryam N
Excellent service and brilliant after-care. Farha and Sobia have been very helpful prior to and after my LASIK surgery. I am very thankful for all of the staff's support!
May 2023 by Namy Moon
My experiance was very good. Nice people, so caring, and i was very happy with everything. I would recomend everyone to go to optical express. It was fantastic.
April 2023 by Zain
10/10 Wonderful experience. Sobia always gave the best advice and made the eye surgery journey comfortable with frequent aftercare appointments.
March 2023 by Anjali Kullar
Great service- in particular Sobia and Faiza at the Bradford store were very helpful and friendly!
March 2023 by Farah Farah
All the staff at Optical Express Bradford have been very welcoming & they have been very friendly & supportive especially Faiza & Farha thank you so much.. I have had a really good experience & it was the best outcome Alhamdulillah.. I would recommend to everyone & they have been very helpful on answering all my questions & worries made me feel comfortable.. Thank you for everything..
