March 2024 by Pk AJK
The woman in glasses, who has come from foster square ruins this shops. She was the same in foster square. Whenever you are trying to buy fish, she will interrogate you so much, it is more quicker to travel abit more to another pet shop and get them. She tries to dictate how much you can get, what you can get etc...
February 2024 by Barbara Hayes
Just brilliant ?? we love it ????
February 2024 by peter bedford
Nice staff very helpful
February 2024 by B Patel
Lovely pet shop. I have used pets at home in Foster square for years and now that's closed I go to the idle branch for the wood pellet cat litter.Great customer service as usual. They were friendly, only gripe is that I could have done with some help putting the cat litter into the boot but overall good experience!
January 2024 by Kashif Khan
Great pet shop with 2 floors
January 2024 by B K
Had to order lower age kibble as the 1 i usually get wasnt available for delivery. I purposely ordered befor 7 pm yesterday and paid extra for next day delivery Thursday 4/01. No show today instead received an email from evri ststing received item and wont be out for delivery till tomorrow Friday the 05/01. Absolutely disgusting and appalling service! My dogs not got any food till they decide to deliver it. Luckily i had enough for today. Gonna have to find another source or different food. So much for being a VIP with them! Should be ashamed of yourselves! Theyve changed courriers from DPD to Evri who clearly cant provide the service they promise,nothing but issues with these fake Hermes/Evri!!! Custmer service is automated and cant even read free text! Shocking service!!!
December 2023 by Jenny M
Staff always friendly and welcoming. Lots of choice.
December 2023 by Aamer Mahmood
Pretty small in comparison to other branches
December 2023 by Virág Kasos
Good little store, found everything I wanted for my baby cat ?
November 2023 by Gary Ware
Great till staff
October 2023 by Sadie Storrie
Staff are always so welcoming and helpful!
October 2023 by Amy Greenwood
Stock is very sparse lately. Its hard getting the things I'm after. Staff are helpful and friendly. My dog loves the free dog treat at the checkout aswell.
October 2023 by Jessika Osborne
Very busy and I felt ignored. Not enough staff to deal with the amount of customers.
October 2023 by Jose Remacle Knowles
Good customer service. Plenty of stock
August 2023 by Steve Brown
Quick to answer and very helpful and mostly polite..
