February 2024 by Muhammad Umair
Start boycotting Post office service and find alternative where possible. Please don?t go this Post officeThe lady in scarf inside the post office was like she owns the whole Royal Mail, and has no clue what she?s doing.Worst staff - worst service - I don?t know why post office is not taking action against this post office. Just completed official complaint against them
November 2023 by Esther Ibeneme
I went to the post office to pick up my parcel with the card left by royal mail and identity card. The lady with scarf requested for my identification card which I presented. She came back and asked if I have any order name with the parcel, I told her and said the last name is the same. She claimed she cannot facilitate the delivery without Identification card with the complete name. So, i requested to show her another Identification card with both names from my phone to justify that I am the person in but she declined. At this time she was rude and raising her voice. So I requested that she gives me back the redelivery card since she cannot facilitate and that will come back with the identity card with my full name. As I was about to leave, she said do not ever come back and she will returned the item back.
November 2023 by Faiz Ur Rehman Khan
If you want to meet an unprofessional people working in please visit. Specifically, the lady in scarf with attitude, even though she don't now how to speak to visitor.Please choose the other Post office
October 2023 by Fola Oladokun
I went to this post office earlier today complete an in person verification for a dbs check and one of the documents they needed to check is a bank statement. My bank HSBC does not stamp statements as part of their policy which I tried to explain to the workers at the desk. I also explained to them that I had just come from the bank and that the workers at the bank had just told me that statements printed out at home and statements the bank sends to you by post are the exact same however I was rudely interrupted by one of the workers and she escalated the situation by raising her tone with me.
October 2023 by Dominic Gallagher
Excellent quick helpful service! Seems to have most things to purchase to send a parcel too
August 2023 by Hitaishi Bari
I met a lady for my brp post who wear scarf on head . She literally behave so so rude to me. And gave answer unprofessionally which seems insulted to me
July 2023 by Dilshad Sheikh
I was there to collect my BRP, i did not face any delay. Service was good.
May 2023 by Mathew Hayden
It?s 9:30 and am standing outside in cold & these lazy staff not even bother to open.
March 2023 by Ehtisham ul Hassan
I was there to complete the necessary steps to obtain my SIA License. I arrived at the verification counter and was greeted by a lady who seemed annoyed from the start. She asked me what kind of documents I needed for verification and I replied with uncertainty, asking her to clarify what was needed. Her response was very unprofessional, as she abruptly told me to check my email and quit the line.Feeling confused and flustered, I followed her instructions and checked my email. However, I still wasn't entirely sure what documents were required. I rejoined the queue and waited for my turn at another counter. This time, the lady told me that I needed to provide an original bank statement.Four days later, I returned to the verification center with all the necessary documents. When I handed them to the lady at the counter, she immediately made her opinion known that they were not acceptable. I told her that I had brought the documents as instructed before, but she didn't seem to care.Then, a woman wearing a scarf came over and interrupted our conversation. She had been working at another counter but decided to abduct this one. She spoke to me in a condescending and racist manner, telling me to stop creating a scene and that it was my responsibility to complete the documents.I tried to insist that they at least look at the documents once, hoping they would realize they were indeed according to requirements. Finally, they reluctantly checked the documents and approved them.The whole experience left me feeling hurt and frustrated. I couldn't help but wonder what would have happened if the first lady had simply guided me politely in the first place.
January 2023 by Pricilla Kamei
Staff are very polite and helpful . They know exactly what they are doing very professional .
January 2023 by emilia reisova
the women who work there are a disaster. I have never met such an approach as that older woman has.
October 2022 by Tasneem Ismail
Excellent , friendly service.All the staff are very informative ,never had a problem,Can?t speak more highly of them.
October 2022 by William Atkinson
Very inept employees, rejected my ID twice stating I needed a different version of the same ID, despite my ID being stamped and authorized to be used as ID, go to a different post office
October 2022 by Amy de Villiers
I had an absolutely wonderful experience, despite then being ridiculously busy, the staff were incredibly friendly and helpful. Truly great service
September 2022 by Suzie Varley
Always polite and friendly staff. Never had any issues in this post office. Often busy around lunch times but to be expected in city centre business.
