January 2024 by Shareen Shah
I phoned and l was devastated the way my call was handled the man was really rude and intimidating when l asked him a simple question, he got funny with me put phone down. What kind of service is this when you can't even be friendly to ur customer, lm very disppointed l would never go there again. This person need to go on some training he does not know how to talk to customer also talking to others very rude.
December 2023 by sahra yasmin
Absolutely agree with all the other reviews regarding the old man. So so rude makes you feel intimidated. Went in to collect a parcel but would not listen to a word I had to say when I tried to explain something. What?s the point in the long beard making yourself look pious when you?re such an old rude miserable person. I hope this place gets shut down don?t know how it?s running with such rude staff behind it
December 2023 by Armani Amayah
If there was an option to give NO stars i would. Absolutely disgusting attitudes do not know how to talk to customers. Calling them is worse you get NO help what so ever, '' its nothing to do with me i cant help '' Not even listening to what the customer is saying. This is by far the most unprofessional and the most slowest post office to deal with, even when there are no customers you are waiting for them to finish chatting amongst themselves till you're noticed.
April 2023 by Abid Ahmad
VERY DISHONEST!! They charged me 3 first class stamps (£3-15) for a parcel which cost £2-65. They said "we can't split stamps". Reported to Royal Mail.
April 2023 by Mahi Janjua
The male behind the post office counter (white hair) is extremely rude! If I could give a zero rating I would but the gentleman in the glasses is lovely.
April 2023 by Addy 96
terrible terrible terrible service from the post office section at this shop
February 2023 by best Servant
Customer service is very poor , unprofessional , uneducated and lack of understanding what his role is sat behind the counter !! I don?t think this old man is fit for the job , he was very rude to another customer that was there ,he is getting paid to serve customers in the best of manners , He needs to be reminded his wages are paid to serve the customers in the best way he can !! Even if he can?t help them he does not have the right to talk rudely to them ,i don?t think he is qualified for the job more of self anger issue problem which should NOT be taken out on the customers !!!
February 2023 by Ikra Iqbal
no respect at all not friendly eitherlearn how to be respectful
June 2022 by Jorge Andrade
People who work there are not customer friendly!The commercial space is dirty!Could renew the people attending public to improve services.
December 2021 by Ali Khan
Great service
August 2021 by Barry M
Customer service at the till is very poor at this branch.
August 2021 by Adeel A.A Ahmed
Faizan e makkah Masjid Lilycroft Road
November 2020 by GinaB-80
Bad experience, wanted to return a big parcel which was a baby safety gate and the owner refused to take my parcel saying that is not enough space for the item and that I have to go elsewhere . So disgusting.
September 2020 by AishA
One owner is okay but the other is so rude and makes you feel like you?re doing something wrong when all you want to do is post a parcel. Some advice - a smile wouldn?t go a miss!
May 2020 by ShadmaanK
Terrible experience and rude owner! Items always seem to go missing from this post office and owners are known for opening parcels and going through them!Avoid at all costs!