October 2023 by Alnono_007
Firstly: I have been here a fair few times now, the old lady behind the counter is beyond rude, I've never been spoke to like she spoke to me.Secondly:There was no problem or disagreement whenever I took several pictures, just because I am a local guide on Google Maps and my intentions were not bad, but the rudeness of that old woman behind the counter,made me dumbfounded as if I had committed a crime. I said I am sorry two or three times, but she continued to speak rudely , I don't know how this old woman was hired.Just avoid this place no matter what.
August 2023 by Lulu Jackson
Shocking service. Absolute vile, rude service from the awful scruffy woman who served me this morning at 8.40 a.m. in Bradford South Sorting Office. She had no idea what GDPR was and muttered rudely when questioned about my personal details. Having read the reviews, this seems to be a daily attitude from the awful lady, and I have to question how she is still employed by Royal Mail, she is definitely not a role model for Royal Mail. A formal complaint will be raised.
May 2023 by SANDRA WOOD
I have had to collect many parcels from Stone Arches and never had any problem. As long as you have the paperwork required for id purposes everything fine.
May 2023 by Leslie Rowntree
Why is it whenever I come here the customer carpark is always full yet their are no customer inn. My guess its an employee carpark
April 2023 by Emil
This royal mail open at 8am and close at 2pm so I can't pick my parcel before work or after so how should I collect my parcel. This does not make sense. I will not be using royal mail in future if I can. Worse carrier in the UK (they are knocking once quiet then put the card) This company is just getting worse and worse every year instead getting better SHAME on you Royal Mail !!!
April 2023 by Fabio Jamal
The lady over the counter is sickening her attitude her personality!!! her name is Kath for anyone who wants to also make a complaint, as i have made one on her today, and she shouldn't and doesn?t need to be working at a place she hates. Get another JOB if you don?t wanna be there!
February 2023 by Ayaan Khan
Worst post office aroundPostman didn?t even knock and claimed we weren?t in and Royal Mail south is closed literally everyday
January 2023 by Luv Gymnastics
Waiting for contact lenses from 16.12.22 I am losing work because i can't see costing me money why don't companies use a different postal service
December 2022 by carolanne barrans
This place is like a circus. The woman behind the counter needs to learn some customer service skills and manners. The way she yelps when you're stood in the queue is unreal... avoid if possible, use your local post office instead
November 2022 by Lisa
Wow, shocking customer service. No wonder Royal mail are going down the gurglar with staff like those at Bradford South. The women did not give a care about the live fish that were supposed to have delivered before 1pm special delivery. No knock on door, sat there like a lemon waiting up all morning and discovers with my normal post a delivery note! Sent to depot. Went round depot and the lady did not give a cr*p and pulled the blind down whilst I was still stood there. Do us all a favour love, go find another job.
October 2022 by Mohammed Usman
They do not deliver post/parcels that have been rescheduled on the selected date.
August 2022 by Mohammed Israr
Poor service paid for a 24hr tracking service which requires me to drop the parcel off to the delivery office as opposed to the post office. It's a bloody joke. Twice I've sent the parcel with this service and both times it's been delivered a week later. Joke of a service, advertise as next day with full tracking and both times it shows as still sat at the delivery office. But funny thing is they won't refund you back the postage for lying about the delivery times. Bunch of crooks. And when you call them it's the same excuses as always it's not guaranteed. So why advertise as 24 hour tracking when clearly it isn't. Would give them 0 stars if possible.
July 2022 by Raj H
Avoid this post office at all costs.I was spoken to so rudely by a lady called kathI came to pick up a parcel and kath said her system was down and I should come back tomorrow. I explained that I would need the parcel today as I will be at work tomorrow onwards. Kath became extremely aggressive and rude and made a racial comment saying 'I don't understand why your lot don't understand plain English ' I was shockedI will be reporting to the appropriate authorities within royal mail.Avoid this office at all cost!!
June 2022 by Victor Gavin
Bank holiday opening times weren't updated on Google, it says you are open so I wasted time and money!!!
April 2022 by Chanté
I have been here a fair few times now, the old lady behind the counter is beyond rude, I've never been spoke to like she spoke to me, and the was she looks at you.. I've had soo many heated discussions with her she now gets the manager and to be fair the manager isn't much better off that's why the old stick still has a job. They just cut you off don't give u a chance to speak. They say they're customer service office yet no one ounce of customer service skills is presented in that office, absolutely disgusting attitudes.On top of that what really confused me is the lady printed out my returns label and gave me it to put on my parcel, she said we don't put labels on, all I'm thinking is I don't get paid to stick ma label the same way I wouldn't tell a customer to fit there own cooker because that's MY job.
