January 2024 by Martin Turner
From the old Darley Street branch to the new Broadway, always greeted with a smile and satisfaction is guaranteed. Well done and Thanks.
January 2024 by Nour Hamoudeh
The eye examination was thorough this visit with Dr. Saddam. He was great and gave enough explanation of the condition of the eye.
December 2023 by Kalum Senevirathna
I appreciated the detailed explanation of my eye condition provided by a friendly individual. The store arrangement is commendable, and my overall satisfaction with the company is positive. However, there's a need for improvement in the collection point and its operations, specifically in customer service. The lady working there lacks a friendly demeanor, seldom smiles with customers, and consistently appears in an angry mood.
December 2023 by Adrian N Carol atPV
Made to buy new frames, as wasn't offered to use my current frames. Fitting was not a good experience, after explaining how I wanted my glasses to fit my face the staff member just went through the basic motions of a basic fitting. The extra £10 image test proved nothing and was inconclusive, waste of money.
December 2023 by Michael Illingworth
When I went to collect my glasses, they had ordered the wrong ones, I use reading glasses and they ordered distance glasses. This meant that I had to make two trips to pick up my glasses. When I did eventually get my new glasses I couldn't believe the new glasses cases I was offered. I've been a specsavers customer for the last 12 years and have always been happy. The new glasses cases are very flimsy though, and don't suit my needs.
December 2023 by Mohammad Azeem
Shocking service lost for words having eye issues no care, management has changed no option of walk ins or cancellation, no duty of care for customers had to book alternative services with another Specsavers with more care and understanding. Just shameful & disappointment from a major city centre store. Flabbergasted altogether.
December 2023 by Ian THISTLEWOOD
Attended at Specsavers, Broadway, Bradford. First visit was for new spectacles with a prescription. I dealt with a tidily dressed polite young man who listened attentively to my wants and needs. I felt assured by his professional approach. He was a credit to the company. (Possbly Khawar) On my return for the handing over process, I was attended to by another young man, who was again smartly dressed and very efficient again a credit to the company. I found my spactacles accurate to the prescription and they fit well. Thanks.
December 2023 by rc frenzy
I?ve come here after a couple of years,it seems so well and organised,I seriously can not fault them,Mrs Malik and tayyaba took my tests,they helped me a lot thank you guys,I hope they employ Mrs Malik full time she is a gem to deal with.
December 2023 by NIK VERMA
twice booked appointment for 4 years kid eye test & they weren?t had time for test first they called after 20 min then said sorry its late next time she was busy with other client?s no value of other people?s time specially with kids.
November 2023 by Peter Mckain
quick and didnt push me to get glasses there.
November 2023 by sarah myers
been to get my glasses two for one only one pair ready main pair only have one lense in salute joke won?t be ready till middle of week
October 2023 by Emily Fieldhouse
Super helpful staff! Thanks to Javeria in the contact lenses team who was so kind and helped me sort out my lenses when I had them in inside out. No questions asked and meant I could carry on my day at work!
October 2023 by Paul X
Great for me, year after year quality. I did find another branch not ? for one reason or another. The Broadway location has never failed me great quality service year on year, fantastic products at great value prices
October 2023 by Terry Gora
Dont bother these lot are the biggest scammers with there 2 for 1 and are Only bothered about how much money they can get out of you! will be taking my custom elsewhere! Buy one get one free is a joke only got one pair cost a fortune frames £89 but by the time you add everything they say you need just over 300 and no free pair ? just a fib really.
October 2023 by RICK THORPE
Only bothered about how much money they can get out of you! will be taking my custom elsewhere! Buy one get one free is a joke only got one pair cost a fortune frames £89 but by the time you add everything they say you need just over 300 and no free pair ? I'm blind without them so had no choice but to pay !
