January 2024 by Leing streboR
Very convenient express shop. I love the coffee
June 2023 by Robert Coupland
Good for convenience
May 2023 by Ali Salhi
Very good
December 2022 by Kellie Ann
If I could give lower I would , worse store ever for ignorant horrible customer service all but one or two are so rude , have a que yet stand there talking to each other looking at one another phones regarding a recent holiday ? Surely that can be done during their break. The older lady short curly hair n glasses is the worse snaps , holds hand out without even saying a total plus whole place stinks
December 2022 by gail
Always bright cheerfully staff , willing to go extra mile.Services with a smile
June 2022 by Rob Poole
I've been buying petrol here since it opened. I was told tonight for the first time by some ignorant woman over a tannoy, that I had to remove my bike helmet.I've never been asked to do that before so why now? I won't be returning for petrol ever again, £200 a month I normally spend there on fuel.I'd echo all the other 1 star reviews that complain about rude staff and huge queues too.
May 2022 by Lorraine Dyson
Our car broke down on Saturday, just up the road from Thornton Road Tesco. I was desperate for the loo, went down there & explained. A lovely young lady stacking shelves said it wasn?t a problem but that they only had a staff toilet. The manager was very kind & made us 2 teas, inviting us back if there was anything else we needed, (my husband was the next toilet visitor!)I did shop too, but this was afterwards, the kindness was just human & genuine when I was stressed.I would like to nominate the staff here for a KINDNESS AWARD
March 2022 by Jonathon Bastow
The worst customer service.. to go in store to be thrown your items at you through the checkout, told I don't drive your car how do I know what pump it is, to be told to go to the back of the queue like a naughty school child which myself and the other customers waiting were as confused as I was. Utter vile behaviour from one of the new staff there. All these people out of work due to the pandemic and that is the person of choice the manager chose for the job says everything about this store.
February 2022 by Damian Gilmartin
Not a good store . Most of the staff are ignorant and appear to have more pressing matters than looking after the customer . Maybe a new manager who knows how to manage poor staff would help.If this store is representative of Tesco they should sell out to Morrisons and let a proper company run its outlet's .
October 2021 by who_am_i today
Awful store and management. Staff are all chavs with no customer service service skills.I've heard Staff using abusive language towards customers and ignoring customers while they're waiting to be served. It's almost like they are doing you a favour be doing their job. I wouldn't use this store again.Chris the store manager doesn't care. One of the Staff looks and acts like she is on drugs all the time and will go out of her way for male customers but ignores female customers.Trash store and service.Will stick with Asda & Morrisons.
July 2021 by Oliver Fairhurst
Lovely staff
July 2021 by J B
The worst customer service.. to go in store to be thrown your items at you through the checkout, told I don't drive your car how do I know what pump it is, to be told to go to the back of the queue like a naughty school child which myself and the other customers waiting were as confused as I was. Utter vile behaviour from one of the new staff there. All these people out of work due to the pandemic and that is the person of choice the manager chose for the job says everything about this store.
July 2021 by kelly hawthorn
Have been shopping here along time, due to it being in walking distance, there isnt hardly any supermarkets within a mile of where i live so tesco express is the usual place if i need anything. There are some lovely staff who would go out of there way to help you, yet some have got faces lime wet weekends who make you feel like your hard work. I have noticed that lately thay have the same products which none are tesco home brands,so when expecti g to be able to get a few bits for a reasonable price, fou d that i had to pay over the odds for big brands! There was hardly any tesco home brand productsat all its ridiculous really! Why even be called tesco's.
June 2019 by devilishlyAngelic
This place used to be lovely for shopping but recently Iâ??ve found a lot of black bacon on shelves well in date but clearly not stored correctly. And heaven forbid you ask for a bag for your shopping you get the 3rd degree even though you are paying for it ! Not what you are wanting when you have wittering kids with you.
February 2019 by .Terence Stamp
Should be sseparate till for shopper's. Its ridiculous how people think we have all the time the world
