January 2024 by PG Pilot
Great place to work.
September 2023 by Susan Smith
AWFUL customer service. Spoke to a member of their staff personally and asked for forms to be sent to us. Letter arrived stating that the forms were enclosed - NOTHING was in the envelope. We will be moving all our monies out asap.
August 2023 by jamsine cofield
On the ball with dealing with customers opinions. They listen to what the customer has to say. Very professional. The best building society to be with by far
June 2023 by Charlie
Good greeting in reception. Great Security
December 2022 by K RC
Bad advice given last month about a CTF, wasted journey into town today waste of £11 for parking, , poor staff attitude and response on phone giving feedback. Poor show, we will simply cash our chips in w YBS.
April 2022 by Christina Young
Closing down all accounts with them. Phoned 3 times last week to the Canterbury branch. No one called me back even when I said it was urgent and I couldn?t come into branch because of Covid. Tried to e mail them total fiasco. I?m now on the phone to head office. Of course there extremely busy 15 mins wait?
September 2021 by Jeffrey James Tarrobal
Had a mortgage with them for 16 years without any arrears! We upgraded into a 4 bedroom house and apply again withthem. They treat us like a fraud and embarassd us over the phone! I've never seen such horrible people in my life! If you want to see one, go to Yorkshire building society!!! Managed to secure mortgage with with HSBC easily within a day!!
September 2021 by Narinder Kaur
Worst customer service they did not see whoes their old customer they believe on their staff not customer sending them letters with threat 3 of us closing our accounts
January 2020 by iDrive Automatic Leeds. Bradford
Good clean place, watch out as you turn in it?s a sharp turn to left. Place is clean and coffee is good.
June 2017 by JOHN SMITH
A lot of Bradford's dangerous drivers are employed here, I travel on Rooley Ln every morning with the speeders who tailgate or cut you up if you don't speed yourself or undertake whilst putting on their lippy, IT IS A 30MPH limit on that stretch of road, read the signs (IDIOTS)
December 2016 by Tandava Nadesan
Great place to work