September 2023 by Gail Makin
On Saturday afternoon on our way to Bridlington on a weekend away we had to come off the motorway into Brighouse ...our front tyre was going down rapidly... we found this place and asked for help ... they were already packed till finishing time at 5pm ... but took pity on me and told me to leave my discovery and he would ring me as soon as he could do it ...they were absolutely brilliant...sorted my tyre and had us back on the road by 3pm ...what a brilliant service ...carnt thank you enough x
July 2023 by Stephen Airey
Having 2 new tyres fitted in a reasonable time was good. It also gave me reassurance that I would be safe on the road again
July 2023 by Nicholas BURNS
The person who dealt with me was Michael. He was great, very knowledgeable, helpful, gave me options and explained them. Could not fault anything, fantastic service.
June 2023 by David Bridgeman
Outstanding service.Went to them to have a temporary puncture repair redone properly. The attention to detail was fantastic. A reel credit to the kwik fit group.
June 2023 by Neil Jarvis
Don't expect a kwik service from here.Having pre-booked and paid for a tyre change on Sunday at 12:30 pm I arrived ten minutes early to an almost empty garage. Great, I thought, this is going to be a quick one. Having checked the car in I decided there was time to grab a Sunday paper from the nearest supermarket. I mean, how long does it take to change a type?To my surprise on returning 20 mins later to find my car on a jack with the old tyre still on with no one around. I thought, well at least they?ve started on it, it won?t be long.Waiting a further 10 mins and no one attending my car I decide to go for a short walk.Returning now at 13:20 I see the car is still being worked on and at 13:30 I am told it is ready. But it still is not. There is till the wheel alignment to be done. I suppose if your work on a car for over an hour you will kind of forget what it was booked in for.Eventually at 13:45 I get the car back.Goodness me does it take 1:15 mins to change a tyre!!!!Having asked why it took so long I was told he had to take a phone call for 20 mins. But even so that?s 55 mins to change a tyre.As this was a pre-book appointment, I would have expected it to be your priority not taking random phone calls.Do not rely on Kwik fit Brighouse to be efficient.
May 2023 by Tom Arden
I called them last night at half five because my wife got home and noticed a screw in her tyre. The nice chap who answered said if I could get there within 5 minutes he might be able to sort us out...5 minutes later and he had measured the screw location (just in repairable zone) and was getting the tyre off. He had it fixed and out the door by 18:02.Suffice, to say I was most impressed with the service I received and will definitely think of them first in future for tyres on our car.??
May 2023 by Francesco Scibilia
Managed to get in on a Sunday morning at short notice. Great service fromSteven and his colleagues, particularly Steven who went the extra mile. Gave me an honest second opinion on my car. Thank you.
May 2023 by Toby D
Both the chaps were very friendly and helpful.The tyres looked great with a nice finish and no white tyre soap showing.They offered advice on tracking and the new tyre size.
April 2023 by Bryn Jarvis
Very helpful when discussing choice & advice, for the best tyres for my situation. Also no pressure applied, booked in, job done same day, within an hour. V good experience.
April 2023 by Andrew Davies
I can't fault the service I have received from Kwik fit today .. professional, honest and great workmanship.Booked my Car in over the phone with Steve who I meet at the counter, then Adam took over the repair. Great communication and honest fault finding and repair.Definitely recommend ( first time visitor)
April 2023 by Gavin Amos
Absolutely outstanding service. Nothing was too much trouble, went out of their way to help and advised on points that I hadn't thought of. Adam, Steve and Connor dealt with my visit from start to finish. Customer service at its best. Kwik Fit brand aside- it's the people that make the visit a pleasant experience. Thank you
April 2023 by Louise Kerr
Took my car down for a very simple puncture repair arrived after to pick the car up and they didn?t even charge me. A pleasant surprise in these financially difficult unprecedented times. I will definitely be back once I need to replace my tyres and will be recommending everyone I know locally.
April 2023 by Mark Lawton
I would like to thank Steve and his team for great service received at your branch in Brighouse. I had a nail in my tyre (company car) not only did Steve fit me In that afternoon but just in case the puncture could not be repaired he also ordered in a specific tyre for my car. The tyre was not needed in the end and the puncture was repaired on the spot. Proactiveness is key in any business and this was demonstrated by Steve on the day! Well done and thank you Kwikfit Brighouse!
April 2023 by gabrielle naylor
I called in at closing time with a puncture. Staff were just incredible and stayed beyond closing time to remove the screw that was causing the problem and repaired my tyre. Excellent service, highly recommend. Thank you lads
March 2023 by Pat Corson
Had a puncture on 25th March- no spare tyre.
Phoned Steve who helpfully matched best price for replacement.
Adam fitted new tyre and checked rim for damage.
Super helpful, friendly and efficient.
Would definitely recommend.
First rate service.
