December 2023 by Paul Smithies
Had a great variety of stock left to say I got there late in the afternoon on Christmas eve..... Great store...
December 2023 by Su Bigland
Staff very friendly and helpful ready to answer questions
October 2023 by Darren Holland
Brilliant place for all your pets needs friendly helpfull staff just got a little jacket and a peaky blinders cap for our French bulldog
August 2023 by Andy Tetley Man at Work Handyman Services
Fantastic staff!!Always happy to help and give excellent advice regarding your pets
August 2023 by John Mills
A little gem run by lovely people..The Napoli pizza and garlic bread was tasty - the base as it should be. Reasonably priced too. There is limited seating outside should want to rest the feet and enjoy the food there.
July 2023 by mark moorhouse
Nice friendly staff willing to help
July 2023 by Lynda Mitchell
Excellent Vets highly recommended
July 2023 by The Walker
Good vets but it?s all about the money. Your poor baby is ill but first thing they get onto is the price ???
July 2023 by TheTruck Stig
Good vets but it?s all about the money. Your poor baby is ill but first thing they get onto is the price ???
June 2023 by Christine Gannon
Coco and I enjoyed the air conditioning, the shop especially the rabbits and the Vet.
June 2023 by Ritesh Patel
Big parking space friendly staff,informative staff and environment, organised things, easy to find, quick service.
April 2023 by West Yorkshire Pet Services
Staff are very helpful and friendly. They advised me to download the app so I could receive discount on the products I had bought in store. Amazing service
March 2023 by Dawn Swain
Great store staff super helpful ?
January 2023 by Sascal Pruijk
Management at this place are stealing a wage. Constant supply issues. Having run a large retail establishment myself I can assure you it is not a difficult job. On this occasion we have singular packs of chappie being sold as multipacks (sellotaped together without original multipack packaging) when no singular packs are available. Firstly why are singular packs consistently unavailable? ? it?s basic management to maintain a supply of stock. It is afterall the very reason why the lights are on, doors open and staff being paid. So that you can sell things to customers. If the stock isn?t there people can?t buy can they? This has been a consistent issue for many many months. And please don?t come at me with covid ? if you can bring in enough multipacks to flood the shelves you can also bring in singular packs. It?s poor stock management nothing less.Added to that. Sellotaping multipacks back together (multipacks of singular packs which are labelled as singular packs) is very confusing and frustrating to the customer. Obviously problems do arise and minor repairs made. However! If the original packaging cannot be used then the only option would be to sell them as singular items. It looks dodgy! It looks like your company is taking singular packs, taping them together so as to force customers to buy more than what they want. Is this really the image you wish to promote? Everything on your shelves should ideally be in perfect condition and shelves must not be allowed to run bare. It?s a really bad look and as said previously a confusing inconvenience to customers.As it now stands I have a poorly dog (dietary issues) who cannot have her usual food because of your stores poor management. This is going to have a negative effect upon her digestive system. I have been inconvenienced by your store and it?s staff and I shall not be a returning customer as I refuse to pay my money towards a store that allows such poor standards and practices to occur.As said previously I have almost 10yrs experience in running stores myself. Stores much larger than this one. And with that experience I would suggest that ALL staff are given further training to spot these most basic of errors and ensure that they do not occur in future. However, If management cannot manage such basic issues as stock supplies then you have to question whether or not they are actually fit for the role at all.
December 2022 by Terry Smyth
Went for annual vaccinations for both my babies went very well as usual they r very welcoming and my babies were very relaxed
