March 2024 by Andy Bower
After two visits still not right, never again, I am not on Facebook or any other social media so don't ask me to get in touch via them.
March 2024 by Sheelagh Robertson
The optician herself, I believe her name was Aleema Rashid was absolutely wonderful and addressed all my concerns.This was in the Brighouse branch of Specsavers.
February 2024 by Bev Maidment
Helpful staff
February 2024 by Abdul Nasser
Excellent prompt service
February 2024 by Julia Everett-Wragg
Happy with many aspects of sight tests and post sales fitting but would have liked a bit more time to select frames. Staff helpful and respectful.
February 2024 by Lisa Woodruff
Good experience as always but unfortunately didn?t get the offer for contact lenses which I?ve been hoping for but not too worry I can always call back in and enquire about them
February 2024 by Alice Rodgers
My partner went to pick up some glasses, and he booked in, and where told it would be five mins, we sat down, and after 25 minutes, we still hadn't been seen whilst people who came in after us had gone. We went to inquire, and it seems the guy who had booked us in hadn't done so. Although then we were dealt with straight away
February 2024 by Katrina Warner
I went into Specsavers for the 1st time on Sunday and everyone was so helpful ! They explained everything thoroughly and nothing was too much for them ! And then my glasses came today which was earlier than expected and even better for me !!! I can?t thank them all enough I didn?t get all their names but one name I did was Rohid! Thank you ! See you next time ?
February 2024 by Brenda Harris
Excellent service
January 2024 by Ian Schofield
Went into Brighouse shop just for glasses adjusted and was told be 5 minutes before I could be seen. 25 minutes later I walked out of the shop having not been seen and was not offered any explanation when I questioned the "receptionist" stood at the door. 2nd time this has happened so will be taking my business elsewhere.
January 2024 by Lisa ?SidNess? Rumble
Very busy place. Manage to get an appointment and waited for no longer than 10 minutes
December 2023 by Sean Cunningham
Needed new glasses for driving. Sorted me out no bother.
December 2023 by Anne Mitchell
Low level of professionalism. Offensive assumption of where I'd bought my glasses and didn't believe they were from specsavers.Incorrect information on my records.Inappropriate slang/street language used for someone in a professional customer care position.I doubt very much if I'll be going again.
December 2023 by Alex Widdup
Lovely lady who booked me in for next day and the guy who did my eye test was good aswell
November 2023 by Louise Randall
Attended appointment with my daughter. Very busy and not enough staff. Daughter was told she needed glasses, no assistance in choosing frames. Chose 2 pairs, went to pay and told to collect them a week later. Daughter went to collect and was given a single pair. I called to query and was told they only had 1 pair down. Its buy 1 get 1 free who would ever choose 1? Now I have to go back to get my free pair choosing frame again. Then wait another week for the collection. Ok accidents happen but very poor service.