October 2023 by Elyssia Lepecha
Fantastic service and help received.Popped in to see if the stocked a certain ring, they didn?t but Simon ordered it into store.Popped back to try the ring with my engagement band and Simon served me again, very helpful and knowledgeable. Will definitely use the outlet store again in future. Thanks
October 2023 by darren stallan
The Ernest Jones at Castleford Junction 32 is a great place to shop and the staff are excellent. My favourite place to visit across the whole site.
August 2023 by paul wainwright
Nice little jewellers. They have a great watch section and really great prices. Many come without boxes, but the prices are unbeatable. Helpful friendly staff.
July 2023 by Fiona-rose khloe Ellis
To the gentleman and Jaime who are polite and friendly with a lovely greeting smile. All the engagement rings are beautiful, sparkly and well worth the money. Thank you to the gentleman and Jaime for making things easy for me to choose and try on too. You made everything so easy for me to pick the rings we want. We will be returning back for my hubby to be wedding ring ????????? (purchased a bridal set with insurance)
July 2023 by James Macdonald
Heather at the store was attentive, helpful and friendly. I bought a watch, which was not her strength of knowledge, but she strived to help and find answers for my questions. A very positive experience and I would not hesitate to go back.
July 2023 by Jordan
Absolutely amazing service from jaime, priced and saved 2 watches for collection. Sized and made sure the watches were as they should be and all fit correctly. Credit to the company and I will definitely be returning again as the service was first class
July 2023 by Daniel Priestley
Simon was super helpful start to finish and gave us some great advice definitely recommend ?
May 2023 by Jean Hobson
Kerry was absolutely brilliant - very helpful, efficient and knowledgeable. She made my shopping experience and I?m a very happy customer!
May 2023 by Craig Morris
Max served us at J32 and he was great. Very polite, informative and very helpful. Max was a credit to the company. Great kid
April 2023 by Becky Mcgurk
Kerry at the j32 store has been brilliant from start to finish. She was very informative and gave me all of the options available. Viewed a wedding ring in store and ordered my size in to try on. Ring arrived in store within a couple of days and I received confirmation it had arrived. I am very pleased with my new ring, it matches my engagement ring perfectly.Kerry is a credit to the company :)
April 2023 by tamisha parsonage
Went to York outlet and had a very bad experience, so we decided to try castleford and what can I say, Simon was absolutely amazing, from start to finish we found our forever wedding rings with the help from Simon. We honestly can?t thank him enough for his hard work, we really appreciate it. Again thank you so much.
April 2023 by Amy Gascoyne
Went in today and was greeted by Gabriel, he was friendly and attentive in helping my partner choose a wedding ring, 10/10 customer service! Thank you so much
April 2023 by Phil Laidler
Staff very friendly and helpful especially Heather who assisted us when purchasing a watch
April 2023 by Christine Tibbetts
Max was lovely. So patient and helpful, great job ?
March 2023 by jacksongizmo1 Dennon
The epitome of what customer service is all about. Simon in the Castleford outlet has provided me and my partner with a top quality service from start to finish. In fact Simon has also provided great customer service to me previously when buying a watch several months ago. Well done Simon ??
