September 2018 by peyton McGregor
I'm a fool for going back ordered In the past click and collect ordered Monday was due the Fri took over 14 days from that to come due to shops delivery schedule never stated and never apologised for this , the company is virtually impossible to contact(Now I see why) no number only threw email on site which is 500 letter,fb page and messenger never respond. Ordered again recently last few minute toys for kids birthday paid next day delivery as needed asap ordered wed at 11pm meant to be here Friday still no sign contacted but still no reply. Mr mike Ashley has enough bad press but still let's his company behave this way as I'm not the only one to expeirence this don't be lured in by cheap prices cos the service is terrible!!!! Stay clear people pay a bit more for the peace of mind
August 2018 by Kev Humphrey
When they advertise selling a product but when yo travell 40 mins tothe store you get informed we dont sell it here sir , then dont say you do ,waste of time
May 2018 by ianpurves
Always worth a look.
February 2018 by toon lenny
The manager needs some lessons in customer service! Shocking!! They refused to refund our money on items that didn't fit. These were Xmas presents and were too small. The so called manager pointed to a sign behind the till that you couldn't read as the writing was too small saying that they don't do refunds! We won't be shopping at sports direct Castleford any more!
We took our items to the store in the White Rose shopping centre in Leeds and the manager gave us our refund straight away, no fuss! The manager at this store was great, she said it was up to the managers discretion to give refunds but it wasn't our fault that they didn't have alternative sizes in and shouldn't be punished for this.
Cas manager, get yourself on a management/customer service course because your skills are lacking!
Top tip, go to the White Rose store if you want to be treat like a human being and a valuable customer!
July 2017 by Jonny Spence
As expected for a Sports direct, average service, too much product in a small area but we all know its alright for prices and easy to get exactly the type of product you're looking for here.
