March 2024 by Stephen Clarkson
Usually very happy with this chemist, can't believe they are closed all Easter weekend, it's got my prescription, having to do without three of my medication.
March 2024 by Gillian Blackwell
Lovely staff allways helpful kind . Fantastic team.
November 2023 by Jenny Bean
Ridiculous! If you are on a regular prescription, instead of doing the obvious thing and having it ready for when you arrive, they leave you there waiting for sometimes 40 minutes. In fact it is discrimination. They serve all the other customers forst, and leave peoples who are on a refular script until last. Common sense would say that regular patients will arrive daily -its not a shock that the patient is going to walk in, so get the scripts prepared before hand, dont keep customers waiting for 40 mins! All you have to do is hand it to them not ignore their presence altogether. Additional note:(This review was Written on behalf of my partner, I go to another pharmacy who never make me wait more than 30 seconds for my prescription, if it was me I would change chemists, but he is too polite to say anything )
October 2023 by Jane Knowles
Very pleased with the service today I sent my repeat to the GP today at 10am and received a text this afternoon to say it was ready .Thank you Cleckheaton Pharmacy staff . See you all soon
July 2023 by gerald hopton
Staff unfriendly I was wrongly accused of not paying for an item until the manager came and sorted the situation out but the staff who served me didn't apologise for the wrong accusation they made at me
May 2023 by Jess Bryan
Never pick up the phone
February 2023 by John Rooney
Not fit for purpose. If I could give 0 I would
November 2022 by Tracy Webb
Clean, well stocked, prescription ready, friendly knowledgeable staff.
November 2022 by Stephanie Thornton
As a hole very nice and the staff are lovely.
November 2022 by Alan Bate
The prescription and dispensing service are way below acceptable customer service standards. Maybe due to the fact that they outsource the prescription items.Staff do their best when not chatting amongst themselves (is there a manager there?)Be prepared for short queue but long wait times while staff forage around the mass of prescription bags, then have to deal with customers who have ordered 'days ago'.Time to start looking elsewhere I think.
November 2022 by nathan anders
I went earlier to drop off a medium sized parcel for the DPD collection and was told it was too large. No mention of sizes on the website so a wasted trip. They shouldn't be down as a DPD registered drop off point with this service. I will complain to DPD and and the pharmacy directly.
November 2022 by anna parke
Myself and my husband have been at rowlands cleakheaton 11years and all through the pandemic. We would like all the staff and the pharmacist, who is absolutely excellent! And would highly recommend. Thank to you all, Elisher and Neil Saville
November 2021 by Karen
Terrible customer service! The staff used to be great, not sure what?s happened! Ordered repeat prescription from Doctors, 8 days later prescription still not ready to collect!! Think I?m changing to Lloyd?s.
November 2021 by Jacqueline Rhodes
Never phone you in time even after having prescription over a week .....run out of meds again dusgusted
November 2021 by Malcolm Burton
No problems