March 2024 by Shorty Malloy
The staff are always very helpful and professional and I have never had any problems with this pharmacy. It is extremely handy as it is attached to my Gp?s surgery. Good and efficient service. Thank you Kirklees pharmacy.
February 2024 by Zuni Rajput
Extremely bad customer service doesn?t matter how long you ring for they NEVER answer the damn phone. Extremely rude behaviour very disappointedDoesn?t even deserve a single star??????????????
January 2024 by Cherry
Avoid at all costs
December 2023 by Jonathan Gledhill
Staff are always busy doing nothing when you walk in. They never acknowledge you and ignore you.
December 2023 by elizabeth Jeffs
Had to visit a few times recently for different prescriptions, staff have always been really helpful. Went in tonight just before they closed and even though you could tell they were closing up for the day, they were still happy to help and give advice on which meds to take with food etc. Thanks again
December 2023 by Sharon Jankowicz
I visited Kirklees Pharmacy today to collect my mother's prescription. The staff on duty were so ignorant and rude. Myself and 2 other customers were waiting to be served for quite a considerable time while 6/7 members of staff simply stood around chatting. Admittedly,1 member of staff was busy showing a new starter the ropes but the other 4/5 were doing nothing! After a few minutes I was forced to say something. I asked if anyone was serving as they appeared to be oblivious to the fact 3 people were actually waiting to be served. The other customers who I did not know agreed with me for speaking up. The most annoying part of this was when 3 young ladies started smirking at each other. It was clear I was going to be the centre of mid morning gossip after I left the Pharmacy. In my opinion all the staff are in need of some sort of customer service training. This is not the first time I've experienced issues with staff in this Pharmacy but I have always kept my opinions to myself. Today was simply a step too far.
November 2023 by Jennifer carr
The staff are in desperate need of customer service training.Every time I go to collect a prescription I am left standing at the counter, with no acknowledgement, no friendliness, nothing.Recently, to make things worse having stood at the counter for ages, with a building que I was told I could not have my prepared prescription because the "pharmacist was out".Appalling.
October 2023 by chris brooke
Absolutely useless is this place they couldn't pick up a phone if it smacked them at the back of there heads the staff just look at it ringing over an hour I've waited twice today to just have to put the phone down coz idiots can't answer it
August 2023 by Ryan Spendlove
My doctor sent me for a prescription so I went to collect. The lady working there said they didn't have what I needed in stock, but recommended an alternative which was "the same thing". I went straight back to my doctor to clarify and he said "No it's not the same thing at all, it's a completely different chemical"! He wasn't happy.Moral of the story.. Only take medical advice from an actual doctor... Not someone who thinks they are.
August 2023 by Tracy Webb
They had no stock of my medication. I was going on holiday so they did a special order and got it in Saturday for me. Went over and above I thought great staff.
August 2023 by Andy B
This is the worst pharmacy I have ever dealt with, it took 40mins to finally get my tablets and the people who work there are absolutely useless and so unhelpful, there was one girl serving and two others just stood at the back watching and offering no assistance at all, please avoid at all costs
July 2023 by Caitlin Morley
Worst pharmacy in the whole of Yorkshire,I?ve had issues with this Pharmacy before however this issue takes the cake. Phoned up at 8pm regarding a prescription and she said it was fine up till 20:45. My arrived at this horrible place at 20:30 and was informed that he couldn?t pick up the prescription (I?m covid positive with a kidney transplant) and was told to go again in the morning. Wasted money and time. AVOID USE A DIFFERENT ESTABLISHMENT FOR MEDICATION!!!
April 2023 by Nichaela Pontone
I always use this pharmacy. They've allways had the things in me and my children have ever needed. Spoke to the pharmacist a few times when I've not been able to get a doctor's appointment and they've always been happy to help and given great advice.
April 2023 by Kate Williams
Very very bad customer service. As walked in, no acknowledgement nothing and very sarcastic (not what you want in a clinical setting). They were all sitting down with no attention and ignoring. Disgrace of the area. The owner: please look into the people you hire. Awful.
April 2023 by Leing streboR
Dreadful. Unprofessional, arguing with poor care staff who tried to collect a clients prescription. All staff ignore you for ages and sit eating crisps or on their phone or chatting among themselves Time and again I was told my prescription wasn't there when Dr's surgery confirmed it was. Absolutely filthy too with shabby posters and notes all over and piles of boxes everywhere. Not dure how they're still in business it's a shambles
