December 2023 by Sharon Barker
I?ve purchased a ring doorbell on click and collect 1 hour service on Thursday teatime, and another item on home delivery I went into store to collect yesterday (Friday) I have my order number, and everything to say ready all paid and verified, but I can?t have my item the system says it?s not paid. A very helpful assistant helped as much as he could, after seeing all the above. We were on the phone in store for 50mins. I was told it would be looked into and someone would be touch, I had to ring this morning (Saturday) to find out what was happening. I believe that a company as big as B & Q should be able to sort out this problem there and then as a matter of customer service. I will not be using their on-line services again.
December 2023 by dean mitchell
Called in this morning,staff member called Brian was extremely helpful and polite.Helped me get to what I was looking for.Then staff on till were friendly and polite.very good service all round.
October 2023 by Rachel Anderson
Erika was amazing we wanted some wallpaper needed 3 but was only 2 and she rang other stores and found some in the Wakefield store with the same.batch number she was lovely and helpful. Fantastic with us
October 2023 by Israr ul Haq
My bathroom sink unit was faulty i took it back A worker named ABdullah showed great customer service very helpful and he was highly professional, helped replace my item with efficency.
October 2023 by AK
Abdullah (Abz) you are really helpful, one of a kind and brilliant customer service. I appreciate the help and support you gave me today on our new bathroom suite project. Jzk. A+++++
September 2023 by Andrew David john Howe
staff were really helpful
September 2023 by NEV TAYLOR
Got Everything I needed and could go straight to the products
September 2023 by Alan
Staff are very professional and helpful and also very friendly. Asked for help to look for something and the guy got it for me in about 30 seconds. Amazing place to shop.
August 2023 by Richard Thomas
It's a b&q. Bit pricey, average quality, you can get better if you shop around, but... when you need something in a hurry to finish a job, that's when you want a decent b&q. This is much like every other b&q, bit on the small side so if you want a large one with a wood cutting service I can recommend the Huddersfield b&q, otherwise Dewsbury will do.
August 2023 by Martin Cunliffe
Visited to get some loft boards and a temporary light. Needed help in finding some other items and the staff member I spoke to was very polite and happy to point me in the right direction.
August 2023 by George Keogan
Shower/Bath Screen Support BarErika, B&Q Dewsbury branch, was fantastic in helping me find the product. Even though the store had nothing in stock, she was able to check with one of their suppliers and order the product to be delivered directly to my home. Great customer experience, Great product and THANK YOU Erika for going that extra mile?
July 2023 by Darren Reed
Went for paint mixed, staff could not have been more helpful, fabulous service highly recommend this store. Sharon & Laura thank you so much for sorting out our paint & see you soon.
June 2023 by Lee Welburn
Easy to find everything, well laid out
June 2023 by Ewa Kuzniec
A large selection of building materials, bathroom equipment, lighting, floor panels, paints.
June 2023 by Mark Longstaff
For taps and tape measures you can't beat the place.