December 2023 by Ally
Could you please write opening times and closing time of desks, so I will be able to get some coins ?As your machine do not have capability to send or receive coins.Thanks
November 2023 by Carole Kendell
I?m a new customer, so thanks to the lady who helped me today to set up my online banking ?
October 2023 by sofina hussain
Everytime I go into this bank it?s never a smooth ride literally every single time. When I go to deposit money into my account their self service machines always spit the money back out. And the staff at the counter get funny and rude if you ask them to do it at the counter. Today was even worse, the counters were meant to open at 9:30. At 10am they were still closed. I asked the last why she said it?s due to someone calling in sick and she?s not sure when they?ll open today. Mean while I could hear the staff having a right chitter chatter in the back. A staff could have easily taken the money and cashed it in for me. The desk is not opened their machines don?t work. And this isn?t just a one off it?s literally every time I go in I have a bad experience. For this reason I?m going to close my bank account down and open with a bank that has better service.
July 2023 by daryl walker
No point been open if you carnt do what you need to do I only have Saturday off I went to put change in my bank as I am a Barclays customer but was told they couldn't serve me as it was Saturday and had to come in thought the week can I just say that most people work though the week and need the banks fully operational on a weekend if not shut it no point been open is there
June 2023 by Martin Mcdonald
Very helpful staff.
May 2023 by Peter Beever
Quick , friendly service.Efficient
April 2023 by mick bragg
21/3/2023 It would be 0 stars if that was a option. This used to be a really good bank nothing is good about it now I'm afraid.poor old fella infront of me just needed help and was told he'd have to wait a month for a appointment I for 1 will be taking my business elsewhere ware they have desk staff manned wile they say its open. Ever since the batley branch closed its been a down hill spiral. Not been in for a wile as last time wasn't pleasant either. Reserved judgement but will definitely be moving all my personal and business accounts now started when they closed batly but they will all be going to lyods now that's still a bank you can go to and speak to some1. And still in my town. How far the mighty have fallen in such a short time .really is a shame
April 2023 by Huzaifah Bashir
Honestly this is the worst bank.So unorganised! Typical Barclays!I will be making a formal complaint as it the weekend & the lines are open Monday to Friday.I have since taken my business elsewhere. Made an executive decision to do so after having numerous unpleasant experiences every single time I went in to the branch this week & also previously.Every SINGLE time I have been in the branch I have NOT ever had a pleasant experience.It?s actually so bad.
October 2022 by Natallie Ioannou
Absolutely disgusting service. I am waiting for a new card, sowent to branch today. I have no photographic id, so needed to use the counter service, as I had previously. Only to be told counters shut come back tomorrow. I was in tears, as I am disabled and had no way of getting home. I had to walk for 2 miles home in agony. Barclays you are a disgrace
June 2022 by Shez M (Anonymous)
I wanted to use the counter. Arrived just after 2.00pm and told by a member of staff the counter closes at 2.00pm. I checked online and it showed the bank closes at 3.30pm.
April 2022 by Natasha Keating
Not sure who the woman working is this morning 09/04/2022, but she got up on the wrong side of the bed this morning. Never come across a woman so rude. Not helpful, no manners, shouldn't be working with customers. Not professional at all.
March 2022 by Ash
I went down to Dewsbury branch on 09/03/22 at 2:45pm the young male staff on the help desk was very unfriendly and had unprofessional attitude. I asked for signature mandate form which he didn?t have any idea of what that was. I didn?t feel welcome in the bank. Every time I go down you have to wait in a queue and you don?t get an apology for waiting or a smile or thank you . Only one staff around, they won?t ask you if you need help until you don?t ask. Barclays need more staff to help customers and also need to train their staff to be more helpful, friendly and respectful to their customers. They need to have some seating area too as I had to fill my form on the windowsill while standing. If Barclays Customers Service doesn?t improve I might just switch to Halifax there services is really good I have an account with them too, they value there customers.
July 2021 by Djb
The banks never open
July 2021 by A Wadia
Worst bank in an area.Unprofessional,amateurish ,Rude and Loud staff.Feels more like a fish market than a Bank.1 counter open for 15 customers.Guys behind the counter gives you an impression that he doesnt really want to be there.Sluggish & slow.In one word..AWFUL SERVICE.
September 2020 by Samantha Rossiter
Went to pay cash into an account and wouldn't let me even tho it was my uncles card waited 25 minutes in cue to be told this. Would not swap to this bank staff are rude.
