December 2023 by Alan
Was unsure about this shop after being fobbed off by the 3 shop. When I walked in the assistant manager was ready to help me out as he was stood near a tower...but first my beanie hat stood out for him. So we had a joke or 2. Anyway i was paying like 23 with a phone deal and i was offered a sim deal which was £7 cheaper than what i was paying as my phone is working fine. I am a pensioner and dont have much money but tge way he looked after me was like the way he would treat his parents. He was very patient and understanding individual. The only problem I had was I wasn't offered and tea/coffee.. you should provide it when elderly customers come in..
December 2023 by Carrie Briddle
Thank you to both Maya and Yakkub for helping my mum with a sim replacement and a nintendo for her grandkids birthday.
November 2023 by Toni-Marie Farrow
Do not trade in your phone to Amir or Yakab, they are both scam artists who sent a man with a white van to my house to pick up my iPhone 12 Pro Max (they obviously sold it on to him) I didn?t know the process of actual trade ins and when they didn?t give me the discounts they promised that?s when I found out I didn?t need to give them my phone and it was mine. I got £160 taken out of my bank the next month too where they hadn?t done there job properly and left me to deal with it myself. Always speak to someone direct from EE because this store is just a franchise and the proper EE have a lot of trouble helping customers who have been scammed like me.
November 2023 by Shumaila Bashir
Honestly not going to be recommend at all. Not happy with the staff members at all. One of the staff I had apply for new contract but the price of the day was totally different when I visited the EE store to collect my phone so I have to cancelled my Plan. Very disappointed be careful ppl they are robbers.????
October 2023 by Helpful person
Didn?t go in but looks nice.
June 2023 by Zohaib hussain
Fault with phone and Yakub took ownership of the problem, provided me with a loan phone. Brilliant service from the start to getting my phone back.
March 2023 by Amber Chloe Bismillah (Amber Chloe Music)
Had a great upgrading experience in the Dewsbury store with Yakub. He was excellent, really accommodating and attentive. Also popped in a couple of freebies with a local phone shop for a screen protector and case :)
March 2023 by Lee Whitehead
Tee was very helpful and very friendly. I was going to do another year with 3 and after speaking with him I decided to change network provider after 16 year.
January 2023 by Tristina Spurr
Awesome service yakub was really helpful x
December 2022 by Lea Dixon
Yakub at this EE store is THEEE best person to go to!! Helped me a bunch, spent best part of 3 hours in the store trying to look for a new phone! Can't thank him enough!!
December 2022 by Shaun Darnbrough
NEEDED NEW PHONE TALKED TO YAKUB FOUND THE RIGHT PHONE FOR ME ...EXCELLENT SERVICE AS WAS ON 3 NETWORK WAS NOT FOR ME EE 10/10 DEFINITELY RECOMMEND
October 2022 by Junaid Artwork
Very slow iPhone 14 delivery
October 2022 by Lorna Wood
James and amir both 10/10 customer service skills, rest need to learn how to smile at people and be more friendly
October 2022 by Mark Edwards
Staff are very blaise and a little unprofessional ie shouting across what's for dinner, sat playing on their phones, sat in the table we are sat at, in our personal space..
July 2022 by Fiona Stead
Been very helpful in setting our phones up and other problems,
