December 2023 by Dave Mitch
Very good and reasonable priced
August 2023 by aby aby
Poor workmanship. Instead of apologies and a courtesy car. They Tried to double charge me for work done. My van was off the road for a week. When I was charged double the price of an intercooler. Not a good company to deal with. Not recommend! Stay well away.
August 2023 by Aftab Alam
I had heard a lot about feather diesels, so I booked my vehicle in with them to check and rectify the following: 1. The engine idle speed was too high.2. Lack of power. 3. Excessive black exhaust smoke. They kept it for two days and called me to inform me of their findings.I was told that the engine idle speed was fine. The excessive exhaust smoke was fine too as it was an old vehicle and to investigate the lack of power they would have to remove the injectors to carry out a compression check and then investigate further which would obviously cost more. I found this to be bizarre as the vehicle pulls like a train, just not very fast.Anyway to cut a long story short, I went to collect my vehicle. The reception staff consisting of two ladies we rude and very abrupt. I was charged £150.00 for their services. When I got into my vehicle I realised that nothing had been touched. The engine cover had not even been off. So all in all I had been charged £150.00 for them to carry out a test drive. I am a qualified vehicle mechanic so I do understand more than they had given me credit for.I WOULD NEVER USE THEM AGAIN.
June 2023 by Jeremy Clarke
I can't thank Steve and the team enough for all the help and support it obtaining new injectors for my LR Defender. Originally my injectors were sent the Feather to be rebuilt but unfortunately were all lost during shipping from Canada to Elland. Steve was able to source specific injectors (with codes I requested) and safely shipped them to Canada. The entire process took some time with many email exchanges but Steve was absolutely committed customer satisfaction. I would recommend anyone requiring the services offered by Feather Diesel.
April 2023 by Kathryn Clark - Cooley
Absolutely amazing service and people. Finally a garage that you can trust and isn?t out to scam you! Can?t recommended them enough!
April 2023 by Tallulah Lune
Awful experience with this company. Took our van with a head gasket issue, once dissembled we were advised it required new pistons and sleeves. These took several weeks to arrive and were duly fitted. During the test drive we were advised the engine threw a rod. All this the engineer allegedly fixed. The van was returned to us whereupon we noticed the temperature gauge continued to go up and the engine would overheat, we also noticed it spitting coolant out of the expansion tank, which smoked. We returned this van to the garage 3 (three) times. Each time it was returned to us with assurances that it was working perfectly. Finally, with the same problem we returned it and were told the block must have been cracked before we took it in the first time and they wouldn't do any further work on it until we paid to have the engine sent away to see if the block was cracked. This would be in excess of £1000 with no guarantee it was cracked. We wouldn't see that money again. Overall, they went from being very happy to have our business and money to refusing to take responsibility for any resulting problems and washing their hands of us. If I could give 0 ? I would. They've cost us time and money. Definitely do not recommend . Actually warn you to stay away.PS. Van now working after being repaired by a responsible mechanic.
April 2023 by Karen Edwards
We have used feather-diesel a number of times now and from the first time we contacted them we have found their service excellent. From making the first initial phone call as an example, our injectors have been collected the following day and sometimes back the day after or at the worst the day after that. The staff on the phone are very helpful and the drivers are great that come to collect the injectors and then deliver either yours back or new ones. We would definitely recommend this company. Keep up the good work and once again thank you for you excellent and helpful service.
December 2022 by Adam Lord
Sent 4 injectors in for testing as they had been picked up in diagnostics for over- fueling, feathers confirmed this to be the case and provided 4 brand new injectors matching genuine quality at a fraction of the price of the same unit from the dealer. Once we fitted the injectors, we was having issues with coding which we believed to be the fault of aftermarket tooling, so we took the vehicle to our local main dealer who were also unsuccessful at coding the injectors however, after a trip to their workshop feathers were able to correctly code the injectors and get the vehicle running as it should within the hour. Couldn't recommend this company enough
October 2022 by gary winterbottom
Had them diagnosed a faulty injector on my car quick turnaround professional service reasonable prices.
June 2022 by Gareth Bailey
Staff vary but some are often abrupt and rude. Had my injectors tested and 2 refurbs sent out, all seemed well for arround 900miles then one of the refurbs failed. When inspected it had a loose end on the injector and had been passing fuel. This apparently is not covered under warranty as it was deemed as fitted incorrectly (it wasn't)Spoke to the technical advisor who couldn't understand how it would pass fuel after 900 miles so the company called back offering a £20 discount. .This was after I broke down with the car immovable from a damaged recon part the company has supplied and then waited a week for a call back. £20 was irrelevant.Terrible experience but sometimes this is how it goes, the part should have been warrantied but all in all I wouldn't have left a bad review if the customer service was up to scratch and the phone manners weren't rude.
May 2022 by Jon Wilde
It's like everyone says. Please please look for Somone else. A problem might get fixed but you will come away with a broke. Truck cowboys work for these guys. I spent over 2 grand and I was grateful for the fix. But these specialists couldn't define a certain brake caliper from another. All the gear no idea.broke my antiroll bar propshaft and brakes. That's after it went in for a dmfw. I took it to my local garage and thanks to them I got help. Stay away.also love how they hit back at genuine customers. When you call them all you get Is an arsy guy. Then when you question him he says oh I didn't work on it. And blames his staff. Stay away find a propper mechanic.
December 2021 by martin and helenne savage albatross light haulage
I purchased 4 New injectors for my sprinter. When they arrived the bag was open and they had been engraved. i called them and they assured me the injectors were new and they always do this to ensure only their injectors are returned in the event of a warranty claim. On fitting them only one of the four injectors were working. I called them to be told the mechanic who fitted them had contaminated them as " Delphi injectors are prone to contamination when fitted" The mechanic had fitted hundreds of injectors in 30 years plus service. They asked for them to be returned for testing and it was found by their expert that the injectors were indeed contaminated so say by the mechanic. No refund was given and so i lost £525.00 on their say. I had to have van on road asap so bought 3 more injectors direct from Mercedes and they were fitted by the same mechanic and the van has done about 15,000 miles to date without a hiccup!It may save money buying direct form these guys but lesson learnt is to let the garage/mechanic buy them so they can argue when something goes wrong or buy from main dealer.The main dealer price wasn't that much more and it meant I could get back to earning .
March 2021 by David King
Took my Audi A4 2.0Tdi here after it developed a fault and refused to start. Bad news was that two pumps had failed low pressure and high pressure fuel pumps. Saving grace was that the HP pump had not disintegrated causing further problems. I was expecting a bill of £1059 but shocked to discover I hadn?t picked up it was plus VAT, however pleased they identified the problems and the car is now back running with the work warranted for 12 months.
March 2021 by Chris Hurdus
Very impressed with these guys, managed to get me in straight away for a fuel pump replacement on my euro 5 transit. Reasonable price and top service very helpful.Thank you
June 2019 by Ben Schumann
Total waste of space..had a transit running rough. feather diesels tested them. Said they was all over the place...bought 4 injectors for a mk6 2.4 tdci transit. still wouldn't run sent them back & was duff injectors...paid a further 510 for 4 more injectors.it run but rough... eliminated it to 2 MORE duff injectors.(APPARANTLY TESTED ). Got 2 second hand ones and runs fine...WILL NEVER USE THEM AGAIN CON ARTIST
