December 2023 by Lee Edwards
Got what we needed no issues
December 2023 by G-STAR RAW
Nice shop, nice staff but very expensive.
November 2023 by Taz
Big thanks to Olivia. She was great. Such a sweet smile on her face.
October 2023 by Neville Bowes
When I went to collect my microwave today , I watched 4 customers before me collect there items & not 1 was asked for I.D & when my microwave came I was not asked for I.D either , that?s a major concern for me because anyone can collect items from the store. This is the policy of Next but it is not being followed. Staff need to follow there own policies or this can create issues.The product I got is good & that?s the only good thing I can say about this store.
May 2023 by Debbie Ridyard
hI like the bedding . hI bought a duvet cover. from next and it is very good quality
May 2023 by Ben Shaw
Good for women, home and a massive Costa. Not great for men at all though. It's a very small section with little choice (eg today there was just 1 style of hoody in 4 colours, mostly size small).
February 2023 by Maldives 2020
My partner ordered a jumper for his father's birthday last month,the birthday is tomorrow and it's still not here,told by the store it won't be here until the end of the month I've never had a sale item take so long to deliver over 40 days is too much no wonder next stores are closing and losing customers it's quicker and cheaper to buy from abroad it gets here quicker will not be using next again total let down if I could give no stars I would
October 2022 by Jason Watson-Usher
It has items from all aspects of the next retail line and a Costa cafe too. I tend to use click and collect where the staff are incredibly efficient.
January 2022 by Jennifer Windler
Next in Guiseley is a good store for the younger generation but also good for buying items for your grandchildren. The staff are always polite, friendly and helpful.I just have one very bad complaint about this store and it is the Costa restaurant. I?ve stopped using it as it is so dirty and the toilets are disgusting I?m afraid Costa is not helping the ratings for your store . This really needs looking into. Bags of rubbish waiting to be collected are always left by the lift and near tables.
December 2021 by Lesley McCabe
The Christmas jumper my grandson wanted wasn't anywhere to be found in the Guiseley store, as I was leaving I saw it in the window display , Lauren was very helpful, she checked stock and established it was age 6-7 which I wanted, she came back from the window with the jumper, I was delighted and so was my grandson , thank you very much Lauren
December 2021 by Jenny Smith
Really poor service. Don't ask me how you can help then turn away to answer the phone passing me over to a member of staff who was clueless and seemed to see serving customers as an inconvenience
July 2021 by chris topher
Click and collect is useless. Staff unwilling to help. I was told three different locations by three different members of staff, none of which offered to show me where exactly.And when I did eventually figure it out the man who served me had the temerity(when my back was turned I should add) to mutter to a colleague that I was rude.The Trinity branch is infinitely more efficient.On the plus side, next day delivery, and my jeans are a snug, but comfortable fit.
July 2021 by Christian Clark
Click an collect useless. Must be 50 people queuing for click and collect and only one person serving. And they do not even have the items at the door. The one member of staff wonders off to the back for each customer. Monkeys could run it better.
September 2020 by Andrew Green
Easy parking and nice layout. Helpful staff and newly fitted out COSTA.
September 2020 by John Newberry
Staff are nowhere to be seen?I went to buy a pair of trousers the other day from the mens section, where I noticed that there were no staff anywhere, there were also customers waiting to be served, where we both waited a good 15 minutes before someone came to serve. The indian man with the bandana is so rude and condescending, made me feel unwelcomed shopping there.
