January 2024 by Mike Hollingworth
Prescription service is terrible. Staff can see customers but don't even acknowledge you are waiting to be served. Even when saying they will serve you in a minute, take that to mean at least 10 minutes. You can be stood infront of the counter and the staff will pick up the phone rather than deal with a customer right there in front of them. They don't understand even the basic principles of Customer Service.
January 2024 by Barbara Garside
Excellent food and service. Optional service charge does not go to the waiters so you can refuse it.
January 2024 by Jean Calvert
Don't like the self checkout but had a lovely woman on the perfume counter who put my items through
December 2023 by Darren Williams
Messy no prices on items. Bit of a tip really.
December 2023 by joanne c sugden
Plenty of gifts for xmas, although cook range now limited!
December 2023 by Angela Wilson
Manufacturing issue couldnt get my perscribed med funny ovenden could and very caring and helpful
December 2023 by Steve Dignam
4 self service tills for cards, 2 for cash. I think there was 1 remaining till but not manned. Pathetic. I won't be using again.
December 2023 by Paul Brown
Great staff for eye exam. Informative and happy.
December 2023 by Jackie Whiteoak
Love boots staff great but not enough staff
December 2023 by david lumb
Went in to chemist, and my wife was looking round shop. Got my prescription and my wife picked some things to buy, Went to tills, only to find no ordinary tills, just self service one's. I said to my wife, oh we've to do it ourselves here now. A condensing voice from behind us said, I can do it for you, if you can't do it. I turned round to see a member of staff, i said we know how to do it, just don't want to, we don't work for boots.I can't imagine what it will be like on run up to Christmas, self checkout madness. I feel sorry staff on perfume tills, because people will go to them to get served. So good luck trying to buy perfume. We all know that self service tills never all work, go wrong. People get frustrated.Absolute madness making them all self service.
December 2023 by Irene Williams
Yet another store has gone self service and taken all but one manned till away .,Queues were ridiculous with most people struggling with the self service tills , me included, I was paying cash but only 2 of the checkouts were card and cash , all the others were card only.. so had to wait for one ., then when you are loaded up with gifts to put through yourself it?s just terrible service , the assistant was back and forth to all the checkouts, helping struggling customers , for goodness sake bring back the tills, I honestly felt like dumping my basket of goods and leaving.. I left feeling so flustered and frustrated, must be manic on a Saturday.. it was bad enough today Monday!You could hear other customers complaining to each other.
December 2023 by Jacqui Metcalfe
Christmas Isles uninspiring really, but I was rushing and looking for fluffy slipper socks, but just one pair there, they were part of a gift set but not what I wanted.
December 2023 by Gillian Hutton
Returned an item, the staff were brilliant, helpful, friendly and knowledgeable.
December 2023 by Terry Bratley
Ignored by pharmacy staff until I shouted out to them what I wanted , was told my item was in a shelf but when she looked it wasn?t ! Had to get one from stock room . Won?t use again
October 2023 by Judith Armstrong
I went for my covid and flu jab I was straight in had it done and out very quick and easy