November 2023 by Anthony Lord
Really fast efficient service from Steve and the lads had me back on the road in no time ??
November 2023 by Grace Haley
I always feel a bit nervous heading into garages as a new driver but Stephen and the team were all so lovely and reassuring. I could see them all working hard and despite their heavy work loads I didn't feel like an after thought! I've never had such a lovely customer experience before. My technician Joshua did a great job switching all my tyres out for me and checking my alignment. I found it really useful to recieve the report online about how my original wheels were. Hopefully I'll be all set for the upcoming winter time but if I have any issues in the future I know where I'll be coming back to! ?
October 2023 by Fran Smith
I came in for an emergency tyre replacement and I had a 200 mile drive ahead of me Sunday evening. They made sure to get my car in Sunday afternoon so I could get home. I am so appreciative of the extra effort.
September 2023 by Billy Rodgers Beaumont
I called and asked for a price for some work on my brakes. Said they would call back within 5 mins as they needed to get a price on parts. Within 2 mins I received a call back with a total price. I didn't end up using them due to how quickly I needed the work doing, However the customer service and banter with the guy on the phone was on point. I will use them in the future for sure
September 2023 by Zakiya Tab
Stopped by before a long drive and Steven topped us up with coolant. They were very knowledgeable and kind, definitely recommend. Top lads - thank you!?
August 2023 by Naomi Swain
I have used this garage twice now and will be going back again. The staff are friendly, so helpful and honest. I'm so grateful that they could be of help today. I turned up with my car early morning because I had tyre problems and was in a rush the set off for a long journey. Stephen Beevers was very reassuring and ensured my car was seen to as soon as possible. I was good to go within the hour! Thank you for making that possible.
August 2023 by Andrew Sykes
Had tyres fitted a few days earlier had a squeaking noise appear which wasn't there before. Took it back was looked after immediately.was a coincidence of a loose guard which the chaps sorted out quickly and efficiently. Superb service from the team
August 2023 by Shan Evans
Very friendly & helpful guys, never try to sell me what I don't need. Good quality work. I would come here for more work, e.g. annual service, except that I live some distance away
July 2023 by Gareth
Customer service here is top notch, it?s clear how high a priority that is to the great team that work here. Whilst having work carried out on my vehicle, I observed how busy everyone is, making sure that all customers drive away happy. Special mention to Gary who has been excellent throughout, Gary was supportive and very helpful, with great communications throughout. Gary even called me a couple of days early to say my vehicle parts had arrived and they could carry out the repairs early, knowing I was working night shifts and that option would really help. Thank you Gary for going that extra mile, I will certainly return in the future.
July 2023 by Sue Pearson
Many thanks to Zayn and colleagues at Halifax Pellon Lane Garage. They kindly checked my husbands cars suspension and exhaust system to identify what?s rattling. I was assured nothing was loose, no charge. Great service I have no problem recommending you to our friends and family. Thank you
July 2023 by Rawson Brearley-Swaine
Great service, friendly and punctual. All staff were ace. I?ve used them many times in the last 30 years and always find Stephen a brilliant ambassador to the brand.
June 2023 by Lee. 79
They was very polite and helpful to me and assisted me very well on every visit.thank you so much for the response much appreciate and its great to see you do read the feedbacks as pellon lane Kwik fit is my new garage now as i used to use Halfords but there customer service went down hill so pellon lane now get my trade thanks to Steve on front desk for looking after me on every visit i make there.
June 2023 by Juber Ahmed
Great place to come for MOT. Was very quick and the gentleman that served me was very friendly. Great experience and had no doubt that my car was being taken care of.
May 2023 by Belinda Lewins
Fantastic service from Steve and the rest of the team regarding my mobility car. Steve is always happy to help and gets the car in as quickly as possible, keeps in touch throughout the day and always offers excellent, friendly service. Would recommend this branch of Kwik Fit to anyone.
May 2023 by Linda Brennan-Orwin
Such a welcoming place. Everyone is smiling, helpful and customer service is excellent, nothing is too much trouble. Everyone who works there is a credit to Kwik Fit, thank you
