October 2023 by tv
run by idiots , 1st class delivering in 6-7 calendar days , 2nd up to 2 weeks. Management has to be sacked and replaced with monkeys , they will do better job.
October 2023 by Karen Woodward
Appalling service. 12 failed keepsafes. Two and a half weeks worth of mail gone missing. Non delivery of items. It's a complete sham
August 2023 by Richard Mallinson
Appauling New Hours. 08.00 - 10.00 then 16.00 - 18.00 Monday to Friday. Saturday 08.00 - 12.00. Shut Sunday. They can't even update the hours on line. Why they bother to open is beyond me? This is a Totally Unacceptable Service.
July 2023 by linden fisher
They can't be arsed to help with your enquiries at the counter, just fob you off with sorry no managers here to help, your here you useless div
June 2023 by John Smith
Incompetent and wilfully neglectful here. I never get parcels delivered when sent via Royal Mail I now have to just cancel my online orders as soon as I see it's Royal Mail delivering. They are great at delivering not in cards but not the actual parcel. I am in during the day and the lazy postie doesn't like it when you confront them for your parcel with a missed delivery card immediately after they posted it through. They just don't even bother. If they sacked all the staff and never replaced them the service would improve. You lot at Royal Mail make My Hermes look amazing.
March 2023 by paul weller
Thought I was the only one having problems with non delivery of items mainly mail ?they need to take royal out of the title,I've not had mail for over 2 months,not addressed to me anyway last lot of mail was addressed to ripponden I live hx7 which is Burnley road,I've found my mail few weeks ago 3 doors down in someone else's letterbox was hanging out, of letterbox sick of going down to gaol lane absolute waste of time they dont know what they are doing ,actually bumped into postman last week asked him where's my mai,he said he was first time on this round and was one off as he has never delivered here on this route ,then he asks me where another address is has he hasnt got a clue,I actually had to show him where it was the royal mail is an absolute joke previously I've had opened letters and also letters steamed open should all be sacked and then they have the cheek to strike for more pay absolute jokers, these clown are incompetent
February 2023 by Rhian Jones
Was scanned at their depot an due to be delivered jan 13th then hasnt moved since! where is the parcel?!
October 2022 by Elliot
Just as inept as the rest of Royal Mail. Had specific clear, written instructions ON THE DOOR to the postman to leave my parcel in a designated place which they ignored then took back to this lazy depot which only opens for 3 hours in the morning on a Monday, leaving me absolutely no way to pick up my parcel later after work.Not the first time I've had a issue with this depot with an incident where they were supposedly holding my parcel but I was rudely told to "come back another time." for it by the miserable staff there.
October 2022 by Trofim Polukov
Doesnt work according to the opening times. Waste of f time
September 2022 by Josh Sabine
As I live near, I regularly visit the sorting office to.collect my parcels. Always had a friendly polite service.Even the horrible rude people that think it is a customer service center get a friendly service.
July 2022 by - Taylor -
Performing unlawful activities such as retention without reason and criminal damage to private mail! I demand to know the managers name!
June 2022 by Ron Hillcoat
My parcel was marked as delivered 12.51, my CCTV showed that Royal Mail had not been on my property.The next day a very nice person from about 5 miles away turned up with my parcel. It had been left at their house. Different area, different post code! Thank you Royal Mail Halifax.
November 2021 by Anastasija Radevic
Ordered from workingclassheroes uk they "send" parcel with royal mail 48 track, PARCEL NEVER ARRIVED. When I tried to find out what's happened it was useless .. First I came to royal mail delivery office to ask about my parcel where is it because on website tracking page it was delivered without a sign of it or note left.. they said that its delivered to me today. Yeah.. sure its never was seen by my eyes. They offered me to call manager. Well I did. She told me parcel delivered to me and that she spoke to postman which delivered it. And how postman described that I took the parcel. All this was lies ,PARCEL NEVER ARRIVED BUT IT WAS MARKED AS DELIVERED. Nice service. Halifax. I recommend not to order expensive parcels online as they disappear professionally.
October 2021 by Anastasija Rad
Ordered from workingclassheroes uk they "send" parcel with royal mail 48 track, PARCEL NEVER ARRIVED. When I tried to find out what's happened it was useless .. First I came to royal mail delivery office to ask about my parcel where is it because on website tracking page it was delivered without a sign of it or note left.. they said that its delivered to me today. Yeah.. sure its never was seen by my eyes. They offered me to call manager. Well I did. She told me parcel delivered to me and that she spoke to postman which delivered it. And how postman described that I took the parcel. All this was lies ,PARCEL NEVER ARRIVED BUT IT WAS MARKED AS DELIVERED. Nice service. Halifax. I recommend not to order expensive parcels online as they disappear professionally.
August 2021 by Steve Kenyon
Absolutely livid.Trying to call them and the waiting time is over 60 minutes! ???Yet again I was In when they attempted to deliver a parcel and just left a card. Despite many requests complaints. They still refuse to leave with a neighbour or in a secure location.
