December 2023 by Noreen Bobo
Inadequately staffed. Long queues for the post office counter services.
December 2023 by Jacqui Metcalfe
Couldn't find what I wanted (a book and personal organiser). There were some there, but not suitable for me, no filofaxes on display, just the inserts.
October 2023 by Mandy Gallanders
Calling in today to buy a Atlas, couldn't find any, couldn't find any staff on the shop floor to help either, had to que at the check out to get assistance, shocking customer service when I asked about shop floor staff, was told only had 2 staff in and both on till, and to top it they don't sell Atlas, is it any wonder where losing high Street shops
October 2023 by Susan Mucci
Why is the lottery ALWAYS down in your Halifax store
September 2023 by Shane Partridge
Helpful staff and great selection of books and magazines.Something for everyone.
April 2023 by John Deadman
I went here for foreign currency.They also refund full value if you sell back your currency that is after you inform Customer Care.This is what I did.Only trouble is they said they would contact me for the difference but that was a week ago and I am still waiting for a response !!!!!!!!
April 2023 by Angie Wood
Id give W H smith 1 simply because my cash is no longer good enough, only accepting card payments. Goods left in store shopped elseware
February 2023 by John Szkwarczuk
Good store and post office ?
November 2022 by Michael T West
Always go there great books magazines post office inside nice staff
January 2022 by Chris Copley
Nobody on the till! Three customers waiting, two staff chatting on the shop floor, nobody on the till. Left my purchases, will shop online instead.
July 2021 by Vengeful Guard of Navy Realm
Would avoid, unless absolutely necessary. (Which, as there is a Post Office within, is hard to do so).If you're going for the Post Office - you will have a trouble-free experience, as the process is usually quick with lots of friendly staff.Though be prepared to battle your way past annoying sales staff flogging anything from broadband to TV services, on your way in AND on your way out.This WHSmiths has a long legacy of allowing this practice. I don?t know anyone who enjoys being hassled on the way in. It is annoying and I can?t believe WHSmiths allows it.
January 2021 by angel phantele
Went to post office staff were very friendly and helpful. There is a one way system to help with social distancing
January 2020 by Lee Leadbitter
Didnt stay here long, there was a queue for the post office and I know how long they take so I made my required purchases and left. It is a shop and it performed its function well, however that guy on TV is right, you go near the till and its like walking through a sweetshop. If I'd had all my kids with me it would have been a big hassle.
January 2020 by phil de barros
The best place in the world to buy a pencil. They have the best pencils always in stock. If you should ever find yourself needing a pencil...honestly go to WHSmith. Puts IKEA and Argos pencils to shame.
August 2019 by Nigel Ambler
The post office is shocking and poorly run always long waiting time . Staff don't seem to be well trained and always having to ask for help with normal ever day things. Since whsmith took over they hav done everything on cheap and is a Mess they care about profit and nothing else
